Housekeeper📣 Job Ad

Join Our Team as a Housekeeping Attendant!
At M Hotel Al Dana Makkah, we are dedicated to providing an exceptional experience for our guests. As a Housekeeping Attendant, your main responsibility will be to ensure the cleanliness and upkeep of guest rooms and public areas while following our established guidelines.

Key Responsibilities:

• Collect keys and daily assignments while preparing the trolley and necessary equipment for efficient task performance to prevent delays.
• Maintain and clean guest rooms, replenishing room supplies in line with the hotel's Standards of Performance.
• Clean and replenish bathrooms, ensuring adherence to safety and performance standards.
• Arrange and tidy guest belongings while cleaning rooms and bathrooms.
• Inform the Valet Service to collect guest clothes for laundry, dry cleaning, or pressing to ensure guest satisfaction.
• Clean guest corridors, service pantries, and service areas, maintaining a professional and organized appearance.
• Report maintenance-related issues to the Engineering Department for general upkeep and facility maintenance.
• Consider guest needs and requirements when working in public areas and guest rooms, ensuring courtesy and guest satisfaction.
• Uphold environmental, health, and safety standards in alignment with organizational policies.

Why Work with Us?
If you're passionate about hospitality and want to be part of a dedicated team providing exceptional service, then apply today!

Join Rotana Hotels as a Housekeeping Supervisor!

We are currently seeking passionate and dynamic guest-focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

Key Responsibilities:

• Supervise the team of Housekeeping Attendants to achieve operational objectives while maintaining cleanliness and maintenance standards.
• Prepare job assignments for Housekeeping Attendants.
• Issue keys and supplies to Housekeeping Attendants.
• Manage special requests from guests and ensure VIPs and Do Not Disturb statuses are adhered to.
• Inspect cleaned areas for compliance with standards and report any needed repairs.
• Supervise room cleaning, corridors, and stairwells.
• Train and assist Housekeeping Attendants, advising superiors on performance.
• Assist with inventory management for housekeeping equipment.

Qualifications:
You should ideally have a diploma or vocational training in hospitality, with some supervisory experience in a hotel’s Housekeeping Department. Proficiency in English, strong interpersonal skills, and computer literacy (especially with Opera) are advantageous.

Competencies:

• Understanding of hotel operations.
• Effective communication skills.
• Planning and supervisory skills.
• Team collaboration and customer focus.
• Adaptability and attention to detail.

Join Our Team as a Housekeeping Attendant!

We are currently seeking passionate and dynamic guest-focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As a Housekeeping Attendant, you will play a crucial role in maintaining our hotel's high standards.

Key Responsibilities:

• Receive work assignments, keys, and supplies from the supervisor and sign the key log book accurately.
• Clean rooms and bathrooms, performing various duties as required.
• Ensure fire exits and stairways are clear at all times.
• Timely report any maintenance work required.
• Maintain cleanliness of corridors and pathways.
• Vacuum carpets, dust furniture, and empty wastebaskets.
• Make beds, clean sinks, bathtubs, toilets, and mirrors.
• Replenish bathroom and room supplies as necessary.
• Tidy and arrange guest toilet articles neatly.
• Remove Room Service trays and trolleys promptly.

Skills and Qualifications:
Ideally, candidates should have vocational training within the Housekeeping Department of a hotel and a good command of English is an advantage. We seek friendly, dedicated individuals with cultural sensitivity and a willingness to go the extra mile for our guests. Candidates must be adaptable, customer-focused, and effective team players capable of working well under pressure in a fast-paced environment.

About Rotana Hotels:
Since inception, Rotana has grown to be the region’s largest hospitality management company, managing a portfolio of over 100 properties throughout the Middle East, Africa, Eastern Europe, and Türkiye. Join us and be a part of a recognized and admired brand.