Key Account Manager📣 Job Ad

About the Role

Unilever Food Solutions (UFS), a significant business unit of Unilever Arabia, is seeking a Key Account Manager to join its team in Jeddah. This full-time role is central to UFS's B2B business model, which is dedicated to serving chefs within the food service industry. The Key Account Manager will contribute to UFS's strategic ambition to be a leading solution provider, driving growth through a focus on product superiority and an enhanced customer experience.

Key Responsibilities

• Conduct daily face-to-face visits with active and new Key Accounts.
• Manage and achieve all sales targets and Key Performance Indicators (KPIs), including Turnover, Customer base, Forecast, Win & Retain Funnel, and Key Accounts Annual Business Plans.
• Grow market reach and penetration by expanding the customer base and increasing the number of SKUs per customer.
• Manage, build relationships with, and serve existing and potential customers within the Food Service Channel, encompassing restaurants (local & international QSR & FSR chains), Central Production Units, and catering divisions.
• Act as a trusted consultant by providing complete culinary solutions based on a clear understanding of customers’ business and needs.
• Take calculated risks to secure significant wins with key accounts.
• Conduct demonstrations for UFS SKUs for customers using top applications.
• Utilize data analysis to create daily routines and activities systematically, in accordance with Unilever’s requirements, such as CRM software like Salesforce.
• Collaborate with marketing and culinary teams to create new Limited Time Offers (LTOs) and innovations with key customers.

Required Qualifications and Experience

• A minimum of 4 years of solid experience in Key Accounts Management within the food service industry or HORECA, specifically in Saudi Arabia.
• Demonstrated expertise in managing and nurturing relationships with high-value clients.
• Solid understanding of the Saudi food service market, including current trends, challenges, and opportunities.
• Proven ability to develop and execute strategic annual plans to drive revenue growth and achieve business objectives.

Essential Skills and Attributes

• Excellent communication, negotiation, and presentation skills.
• A results-driven mindset with a focus on delivering exceptional customer satisfaction and growth.
• Proven ability to build and maintain strong relationships with customers across all stakeholders, including chefs, procurement, and operations.

Company Culture and Values

Unilever Food Solutions fosters an entrepreneurial culture built on speed, simplicity, trust, and a strong drive for growth. The company invests in building future skills and leaders, offering continuous learning and development opportunities. Individuals are expected to deliver results, seek better ways to operate through collaboration, take responsibility for their wellbeing, and maintain high work standards focused on consumer needs. Unilever is committed to equity, inclusion, and diversity to drive business results and create a better future. The company believes a diverse workforce allows it to match growth ambitions and drive inclusion across the business. Applicants requiring support or access accommodations are encouraged to advise during the application process.

Application Information

Candidates who meet the outlined qualifications are invited to apply for this full-time position. The salary for this role is not disclosed.