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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationJeddah
Join Hilton as a People Operations Manager! We are excited to announce the upcoming opening of Hampton by Hilton Jeddah Souq7. We are in search of a dedicated individual to be part of our Core Management Team, specifically for the role of People Operations Manager. This position is exclusive to Saudi Nationals as part of our Localization Regulations.

Responsibilities:
  • Oversee daily HR operations including recruitment, training, compensation, benefits, labor relations, and compliance with corporate policies and regulations.
  • Foster team member engagement through recognition programs and special events.
  • Manage HR systems, ensuring compliance and generating reports.
  • Lead and develop the HR team by providing training and performance evaluations.

Key Responsibilities for Pre-Opening:
  • Project Management: Oversee timelines and resources, ensuring compliance with regulations.
  • Strategic Planning: Develop pre-opening plans and establish operational workflows.
  • Operational Readiness: Ensure all departments are prepared for opening.
  • Financial Management: Control pre-opening budgets and negotiate vendor contracts.

Why Work at Hilton?
Hilton is a global hospitality leader known for exceptional guest experiences. We are dedicated to providing a positive work environment for our team members. Experience the warmth of hospitality and join a company recognized as one of the Best Workplaces by Forbes.

Requirements

  • For Saudis Only
  • No experience required

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Join Our Team as an Operations Manager!
At Umrahme, we are dedicated to revolutionizing the travel industry with our personalized Umrah pilgrimage packages. We are on the lookout for a dynamic Operations Manager to lead our operations team and ensure high-quality services in our Online B2B Hotel Booking Portal and ground services.

Key Responsibilities:
  • Team Leadership & Support: Lead, coach, and supervise a team of operations executives to ensure accuracy, timeliness, and excellent customer service.
  • Ground Operations Management: Oversee ground handling services, ensuring compliance with safety regulations and delivering exceptional service.
  • Booking & Fulfilment Oversight: Supervise the end-to-end booking process, handling escalated client requirements and ensuring adherence to Standard Operating Procedures (SOPs).
  • Supplier & Client Relationship Management: Foster strong relationships with suppliers and resolve disputes efficiently.
  • Collaboration & Reporting: Work with various teams to align operational requirements and provide regular performance reports.
  • Quality & Process Improvement: Conduct quality checks, identify issues, and implement process improvements.

Qualifications & Skills:
  • Bachelor’s degree in tourism, hospitality, or a related field.
  • 10 years of experience in operations within travel or related industries, including at least 2 years in a managerial role.
  • Strong experience in booking and ground operations.
  • Excellent communication and negotiation skills.
  • Strong problem-solving abilities.
  • Ability to manage multiple priorities in a fast-paced environment.

Embark on a meaningful journey with us at Umrahme and contribute to providing unforgettable experiences for our clients!

breifcase2-5 years

locationJeddah

12 days ago