Operations Supervisor📣 Job Ad

Join Amazon as an Operations Supervisor! In this pivotal role, you will lead a team to achieve high productivity and ensure exceptional service for our customers.

Key Responsibilities:

• Create and maintain a safe working environment by identifying safety opportunities.
• Manage and train Associates to optimize customer service delivery.
• Ensure customer orders respect quality and safety standards.
• Monitor shift operations and provide crucial information to management.
• Adjust labor allocation to meet performance targets.
• Collaborate with support functions to enhance operational efficiency.

Ideal Candidate:

• Possesses strong communication skills and leads by example.
• Can analyze data and motivate teammates.
• Willing to work flexible schedules, including weekends and night shifts.

Basic Qualifications:

• High school diploma or equivalent.
• 1+ years experience with Microsoft Office.
• Able to lift up to 49 pounds and work shifts up to 12 hours.
• Fluent in English.

Preferred Qualifications:

• Bachelor's degree in Engineering or related fields.

At Amazon, we emphasize a customer-centric culture and encourage innovation. Join us in our mission to be the most customer-focused company on Earth.

Join Hilton as a Receptionist! At Hilton, we strive to provide exceptional guest experiences every day. As a Receptionist, your role is crucial in delivering a friendly and efficient service from check-in to check-out.

Your Responsibilities:

• Provide reception services for guests to achieve positive outcomes from their queries.
• Ensure efficient check-in/out processes and complete necessary audits.
• Communicate relevant feedback from guests to the Front Office Manager and Reception Supervisors.
• Uphold high standards of customer service at all times.
• Maximize room occupancy and promote hotel services through up-selling techniques.
• Comply with hotel security, fire regulations, and health and safety legislation.
• Assist other departments as necessary.

What We Are Looking For: A successful candidate will exhibit:

• Previous experience in a customer-focused industry.
• Completed high school certificate or equivalent.
• Strong communication skills and a positive attitude.
• Commitment to delivering excellent customer service.
• Competent IT proficiency.

Why Work for Hilton? Hilton is a leader in global hospitality, committed to delivering remarkable experiences across our brands. Join us and be part of a team that brings warmth and hospitality to every guest.

Join AlBorg Diagnostics as a Call Center Agent!
AlBorg Diagnostics is a prominent leader in the field of diagnostic health services, dedicated to providing exceptional care and precise results. We are looking for enthusiastic individuals to join our team as Call Center Agents.

About the Role:
In the role of a Call Center Agent, you will be the first point of contact for our clients, ensuring their inquiries are addressed and their experiences with us are positive. You will manage high volumes of inbound and outbound calls while delivering exceptional customer service.

Responsibilities:

• Handle a high volume of inbound calls with professionalism and efficiency.
• Provide precise information regarding diagnostic services and assist with appointment scheduling.
• Resolve customer issues while following established procedures.
• Document customer interactions accurately in our system.
• Collaborate with team members to improve service quality and share knowledge.
• Follow scripts and guidelines to ensure consistent communication.
• Meet or exceed individual and team performance targets.
• Maintain updated knowledge of our services, products, and industry trends.

Requirements:

• Previous experience in a call center or customer service role is an advantage.
• Strong verbal and written communication skills.
• Exceptional problem-solving abilities and attention to detail.
• Able to multitask and prioritize responsibilities in a fast-paced environment.
• Comfortable using various software applications and CRM systems.
• Fluency in both English and Arabic is preferred.
• Positive attitude and a commitment to excellent customer service.
• Flexibility to work in various shifts, including nights and weekends.