Hotel Receptionist📣 Job Ad

Join the Rosewood Jeddah Team!
As a Receptionist at Rosewood Jeddah, you will play a pivotal role in ensuring every guest receives exceptional service from the moment they step into our hotel. Your warm welcome and attention to detail will set the tone for their stay in one of the most prestigious hotels in Saudi Arabia.

Key Responsibilities:

• Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.
• Ensure that standards are maintained at a superior level on a daily basis.
• Maintain complete knowledge of correct maintenance and use of equipment, utilizing it only as intended.
• Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
• Maintain positive guest relations at all times.

About Rosewood Jeddah:
The hotel's remarkable location along the Corniche offers breathtaking views of the Red Sea and places guests in proximity to key business and shopping areas. With its commitment to exceptional service and luxurious facilities, Rosewood Jeddah is a favorite among both travelers and locals alike. We are inspired by the cultural heritage of Jeddah and strive to blend modern design with traditional influences.

Join Hilton as a Receptionist!
As a receptionist at Hilton, you will play a vital role in creating exceptional experiences for our guests. Your primary responsibility will be to provide high-quality reception services, ensuring that every guest feels welcomed and valued from check-in to check-out.

Key Responsibilities:

• Achieve positive outcomes from guest queries in a timely and efficient manner.
• Ensure an efficient reception experience, including check-in and check-out.
• Complete necessary audit procedures as required.
• Maintain communication with the Front Office Manager and Reception Supervisors regarding guest feedback.
• Deliver a high level of customer service at all times.
• Attend training courses and assist with team development as needed.
• Maximize room occupancy using up-selling techniques.
• Follow procedures for accepting foreign currencies, credit cards, and cash.
• Adhere to hotel security, fire regulations, and health and safety legislation.
• Maintain company brand standards and assist other departments as necessary.

What We Are Looking For:

• Previous experience in a customer-focused industry.
• Completed high school certificate or equivalent.
• Positive attitude and strong communication skills.
• Commitment to delivering exceptional customer service.
• Excellent grooming standards.
• Ability to work independently and as part of a team.
• Competent IT proficiency.

Additional Advantages:

• Experience in cash handling is a plus.

Join Us at Hilton:
Working at Hilton means becoming part of a global team dedicated to delivering exceptional hospitality. We pride ourselves on creating remarkable experiences for guests every day. Be a part of our vision to fill the earth with the light and warmth of hospitality!

Join AlBorg Diagnostics as a Call Center Agent!
AlBorg Diagnostics is a prominent leader in the field of diagnostic health services, dedicated to providing exceptional care and precise results. We are looking for enthusiastic individuals to join our team as Call Center Agents.

About the Role:
In the role of a Call Center Agent, you will be the first point of contact for our clients, ensuring their inquiries are addressed and their experiences with us are positive. You will manage high volumes of inbound and outbound calls while delivering exceptional customer service.

Responsibilities:

• Handle a high volume of inbound calls with professionalism and efficiency.
• Provide precise information regarding diagnostic services and assist with appointment scheduling.
• Resolve customer issues while following established procedures.
• Document customer interactions accurately in our system.
• Collaborate with team members to improve service quality and share knowledge.
• Follow scripts and guidelines to ensure consistent communication.
• Meet or exceed individual and team performance targets.
• Maintain updated knowledge of our services, products, and industry trends.

Requirements:

• Previous experience in a call center or customer service role is an advantage.
• Strong verbal and written communication skills.
• Exceptional problem-solving abilities and attention to detail.
• Able to multitask and prioritize responsibilities in a fast-paced environment.
• Comfortable using various software applications and CRM systems.
• Fluency in both English and Arabic is preferred.
• Positive attitude and a commitment to excellent customer service.
• Flexibility to work in various shifts, including nights and weekends.