Hotel Receptionist📣 Job Ad

Join Hilton as a Receptionist! At Hilton, we strive to provide exceptional guest experiences every day. As a Receptionist, your role is crucial in delivering a friendly and efficient service from check-in to check-out.

Your Responsibilities:

• Provide reception services for guests to achieve positive outcomes from their queries.
• Ensure efficient check-in/out processes and complete necessary audits.
• Communicate relevant feedback from guests to the Front Office Manager and Reception Supervisors.
• Uphold high standards of customer service at all times.
• Maximize room occupancy and promote hotel services through up-selling techniques.
• Comply with hotel security, fire regulations, and health and safety legislation.
• Assist other departments as necessary.

What We Are Looking For: A successful candidate will exhibit:

• Previous experience in a customer-focused industry.
• Completed high school certificate or equivalent.
• Strong communication skills and a positive attitude.
• Commitment to delivering excellent customer service.
• Competent IT proficiency.

Why Work for Hilton? Hilton is a leader in global hospitality, committed to delivering remarkable experiences across our brands. Join us and be part of a team that brings warmth and hospitality to every guest.

Join the Rosewood Jeddah Team!
As a Receptionist at Rosewood Jeddah, you will play a pivotal role in ensuring every guest receives exceptional service from the moment they step into our hotel. Your warm welcome and attention to detail will set the tone for their stay in one of the most prestigious hotels in Saudi Arabia.

Key Responsibilities:

• Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.
• Ensure that standards are maintained at a superior level on a daily basis.
• Maintain complete knowledge of correct maintenance and use of equipment, utilizing it only as intended.
• Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
• Maintain positive guest relations at all times.

About Rosewood Jeddah:
The hotel's remarkable location along the Corniche offers breathtaking views of the Red Sea and places guests in proximity to key business and shopping areas. With its commitment to exceptional service and luxurious facilities, Rosewood Jeddah is a favorite among both travelers and locals alike. We are inspired by the cultural heritage of Jeddah and strive to blend modern design with traditional influences.

Join Hilton as a Receptionist!
As a receptionist at Hilton, you will play a vital role in creating exceptional experiences for our guests. Your primary responsibility will be to provide high-quality reception services, ensuring that every guest feels welcomed and valued from check-in to check-out.

Key Responsibilities:

• Achieve positive outcomes from guest queries in a timely and efficient manner.
• Ensure an efficient reception experience, including check-in and check-out.
• Complete necessary audit procedures as required.
• Maintain communication with the Front Office Manager and Reception Supervisors regarding guest feedback.
• Deliver a high level of customer service at all times.
• Attend training courses and assist with team development as needed.
• Maximize room occupancy using up-selling techniques.
• Follow procedures for accepting foreign currencies, credit cards, and cash.
• Adhere to hotel security, fire regulations, and health and safety legislation.
• Maintain company brand standards and assist other departments as necessary.

What We Are Looking For:

• Previous experience in a customer-focused industry.
• Completed high school certificate or equivalent.
• Positive attitude and strong communication skills.
• Commitment to delivering exceptional customer service.
• Excellent grooming standards.
• Ability to work independently and as part of a team.
• Competent IT proficiency.

Additional Advantages:

• Experience in cash handling is a plus.

Join Us at Hilton:
Working at Hilton means becoming part of a global team dedicated to delivering exceptional hospitality. We pride ourselves on creating remarkable experiences for guests every day. Be a part of our vision to fill the earth with the light and warmth of hospitality!