
Hotel Receptionist📣 Job Ad
in Hilton Hotels & Resorts
21 days ago

Contract Type | Full-time | |
Workplace type | On-site | |
Location | Jeddah |
Join Hilton as a Receptionist!
As a receptionist at Hilton, you will play a vital role in creating exceptional experiences for our guests. Your primary responsibility will be to provide high-quality reception services, ensuring that every guest feels welcomed and valued from check-in to check-out.
Key Responsibilities:
What We Are Looking For:
Additional Advantages:
Join Us at Hilton:
Working at Hilton means becoming part of a global team dedicated to delivering exceptional hospitality. We pride ourselves on creating remarkable experiences for guests every day. Be a part of our vision to fill the earth with the light and warmth of hospitality!
As a receptionist at Hilton, you will play a vital role in creating exceptional experiences for our guests. Your primary responsibility will be to provide high-quality reception services, ensuring that every guest feels welcomed and valued from check-in to check-out.
Key Responsibilities:
- Achieve positive outcomes from guest queries in a timely and efficient manner.
- Ensure an efficient reception experience, including check-in and check-out.
- Complete necessary audit procedures as required.
- Maintain communication with the Front Office Manager and Reception Supervisors regarding guest feedback.
- Deliver a high level of customer service at all times.
- Attend training courses and assist with team development as needed.
- Maximize room occupancy using up-selling techniques.
- Follow procedures for accepting foreign currencies, credit cards, and cash.
- Adhere to hotel security, fire regulations, and health and safety legislation.
- Maintain company brand standards and assist other departments as necessary.
What We Are Looking For:
- Previous experience in a customer-focused industry.
- Completed high school certificate or equivalent.
- Positive attitude and strong communication skills.
- Commitment to delivering exceptional customer service.
- Excellent grooming standards.
- Ability to work independently and as part of a team.
- Competent IT proficiency.
Additional Advantages:
- Experience in cash handling is a plus.
Join Us at Hilton:
Working at Hilton means becoming part of a global team dedicated to delivering exceptional hospitality. We pride ourselves on creating remarkable experiences for guests every day. Be a part of our vision to fill the earth with the light and warmth of hospitality!
Requirements
- Requires 2-5 Years experience
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