Sales Coordinator📣 Job Ad

About the Job
🎯 Primary Objective
The main goal is to support the sales department in achieving targets, enhancing customer satisfaction, and ensuring efficient order processing by coordinating activities across sales, production, logistics, and finance departments.

Key Duties and Responsibilities

• Sales and Customer Support
  • Customer Interaction: Serve as a primary point of contact for customer inquiries (phone, email) regarding orders, product availability, pricing, shipping status.
  • Order Management: Receive, process, track sales orders in the company's ERP/CRM system, verifying accuracy regarding prices, discounts, and product codes.
  • After-Sales Support: Address customer complaints, resolve order discrepancies, and provide after-sales support to ensure high customer satisfaction.
  • Documentation: Prepare quotations, sales proposals, and contracts for potential and existing customers.
• Production and Logistics Coordination
  • Tasks include coordinating with production and inventory teams on stock and forecasts, managing shipments, and preparing documentation.
• Administration and Reporting
  • Maintain customer and sales records, assist with reports and data analysis, and handle administrative duties such as scheduling.

Required Skills and Qualifications

• Proven experience in sales coordination or similar role in the food industry (mandatory requirement).
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Ability to work under pressure and meet deadlines.
• Bachelor’s degree in Business Administration, Marketing, or related field (preferred).

Join Our Team at BMS Medical!
As a respected leader in providing cutting-edge medical equipment, BMS Medical is seeking a dedicated Biomedical Sales Coordinator to enhance our sales operations in Jeddah. This full-time role is pivotal in ensuring exceptional service delivery and supporting our sales team in achieving their targets.

Role Responsibilities:

• Manage and coordinate sales activities effectively.
• Liaise with customers to maintain a high level of service and satisfaction.
• Support the sales team in daily operations and client communications.
• Contribute to positive client relationships through effective communication and professionalism.

Qualifications:

• Strong skills in Sales Coordination and Operations.
• Excellent verbal and written communication skills.
• Bachelor's degree in Business Administration or Biomedical Sciences is preferred.
• Experience in the medical equipment or healthcare industry is advantageous.
• Proficient in Microsoft Office and CRM software.

Join us in our mission to improve patient care and operational efficiency!