Sales Engineer (Saudi Nationals)📣 Job Ad

About Carrier

Carrier is a leading worldwide provider of heating, ventilation, and air conditioning (HVAC), refrigeration, fire, security, and cold chain solutions. The company invented modern air conditioning and has a long history of developing new technologies. Carrier offers industry-leading services and solutions aimed at creating healthier homes, buildings, and shipping environments while reducing environmental impact. Carrier recognizes diversity and inclusion as central to growth and innovation, driven by a workforce focused on client needs.

Role Overview

Carrier is seeking an experienced Sales Engineer to join its team in Makkah, Saudi Arabia. This full-time role is open to Saudi Nationals and focuses on various sales activities and customer relationship management within the service and aftermarket business, specifically for service agreements and service repairs. The Sales Engineer will be responsible for supporting the company's interests and establishing business relationships to enhance overall sales performance.

Key Responsibilities

• Prepare quotations or proposals and follow up on service sales enquiries, including service repair and maintenance contract proposals.
• Lead negotiations to achieve optimum profit levels.
• Achieve order booking in a timely manner, consistently meeting sales metrics and annual targets.
• Manage existing customers and develop new customer relationships, understanding their business status to identify opportunities and foster service revenue growth.
• Support connected service sales by providing professional proposals, offerings, and technical support related to digitalized services.
• Ensure timely payment collection.
• Acquire sales opportunities and meet financial targets.
• Prepare monthly sales forecasts based on service requirements and present them to management.
• Execute customer visit schedules.
• Interact with customers to increase sales, market share, product awareness, and educate clients.

Role Purpose and Objectives

The primary purpose of this role is to drive sales channel development and expansion for service agreements and service repair businesses. The Sales Engineer will achieve sales targets through effective business development and relationship-building strategies. This involves demonstrating strong organizational, planning, and time management skills, alongside developing a deep understanding of Carrier's products and solutions to present the most suitable options to clients.

Candidate Profile

The ideal candidate will be an established sales professional with over 10 years of experience in a relevant sales environment. Candidates should possess a proven track record in sales activities, customer relationship management, and achieving sales targets within service and aftermarket contexts. Strong negotiation, organizational, and communication skills are essential for success in this role.

Our Commitment and Recruitment Process

Carrier is committed to providing a supportive work environment that attracts, develops, and retains talent, fostering teamwork and innovation. The company offers development opportunities, an attractive salary, and benefits. The recruitment process includes an initial call with the sourcing/recruitment team, followed by an interview with the hiring Manager. Carrier's guiding values include respect, integrity, inclusion, innovation, and excellence.