Senior Executive Manager - Home Healthcare, Laboratory & Imaging📣 Job Ad

About the Role

Bupa Arabia is seeking a Senior Executive Manager to lead and oversee its Home Healthcare, Laboratory, and Imaging operations. This role is responsible for the end-to-end management of partnership and referral activities, including clinical home visits, laboratory services, physical therapy, vaccinations, and imaging, ensuring seamless service delivery across connected care channels to improve patient health outcomes. The position also involves building and managing the radiology, laboratory, and home health care departments within integrated care clinics, overseeing their daily operations, and driving strategic initiatives to enhance service quality and operational efficiency.

Key Responsibilities

• Lead and oversee end-to-end operations for all partnership and referral activities, including clinical home visits, laboratory services, physical therapy, vaccinations, and imaging.
• Manage and build radiology, laboratory, and home health care departments within integrated care clinics, ensuring efficient daily operations.
• Lead multidisciplinary healthcare operations across multiple care settings, ensuring integrated service delivery through partnerships, efficient processes, and data-driven improvements.
• Oversee home healthcare and diagnostic services to optimize performance, coordination, and patient satisfaction.
• Drive continuous quality improvement by implementing standards, monitoring performance, and resolving service issues using KPIs and data insights.
• Enhance patient outcomes, satisfaction, and operational efficiency while ensuring compliance and staff development.
• Build and manage strong relationships with internal and external stakeholders to align goals, optimize care coordination, and ensure effective Service Level Agreement (SLA) performance.
• Promote patient safety and regulatory compliance through evidence-based practices, proactive risk reduction, and timely issue resolution.
• Lead quality assurance and regulatory compliance through policy development, audits, and continuous monitoring of clinical processes.
• Ensure adherence to standards, reduce risks, and maintain high-quality care, patient safety, and organizational integrity.
• Drive financial performance by optimizing resource utilization, managing referral networks, and collaborating with stakeholders to achieve cost savings and revenue growth across healthcare services.

Qualifications and Experience

• A minimum of 10 years of progressive experience in laboratory operations and management.
• Proven track record in supervising laboratory teams and overseeing daily laboratory functions.
• Experience in managing multi-disciplinary laboratory services, including clinical chemistry, hematology, and microbiology.
• Qualifications: Medicine and Surgery.

Required Skills

• Exceptional leadership capabilities, including inspiring and motivating healthcare professionals, and providing clear direction and guidance.
• Excellent interpersonal and communication skills, with the ability to explain complex medical information to patients and their families.
• Strong problem-solving abilities.
• Effective team collaboration skills.
• Robust organizational and multitasking abilities, including managing schedules, appointments, and daily operations.
• Proficiency in performance management.
• Commitment to patient-centered care.
• Sound decision-making skills.
• Demonstrated lab management experience.
• Expertise in laboratory operations and management.
• Experience in supervising laboratory teams and overseeing daily laboratory functions.
• Experience in managing multi-disciplinary laboratory services.

Work Environment and Location

This full-time position is based in Jeddah and Makkah, Saudi Arabia, overseeing operations within these regions.