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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationJeddah
Join the ToTrend Team as a Call Center Representative!
We are looking for a dynamic and enthusiastic person to join our team at ToTrend, specializing in women's fashion. You will be part of our telephone sales and customer service team.

Responsibilities:
  • Making calls to potential customers to promote products or services.
  • Clearly and convincingly explaining the advantages of offers and products.
  • Achieving the monthly sales targets set by management.
  • Accurately entering and updating customer data in the Customer Relationship Management (CRM) system.
  • Following up with potential customers and converting them into actual customers.
  • Handling objections and professionally responding to customer inquiries.
  • Answering customer calls and inquiries and providing appropriate solutions to their problems.
  • Providing technical support or guidance regarding products or orders.
  • Following up on complaints or open requests and ensuring they are resolved within the specified time.
  • Building a relationship of trust and satisfaction with customers to maintain their loyalty.
  • Acting as a liaison between the customer and other departments (such as shipping or technical support).

Required skills:
  • Fluency in speaking and high communication skills.
  • Persuasiveness and the ability to handle different customer styles.
  • Proficiency in using computers and customer management systems.
  • The ability to work under pressure and achieve goals.
  • Discipline at work and attention to detail.

Requirements

  • No experience required

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