IT Manager

IT Manager is required for an institution working in the field of security and smart systems

Job Responsibilities:

1- At the beginning of each month, target customers are identified.

2- Communication is made with relationship managers to schedule appointments for visits.

3- Three visits to target clients are made daily to present our services.

4- A brief daily report is prepared outlining the details of the visit.

5- Follow-up with clients to monitor their requirements and send them price offers.

6- A weekly report on successful, potential, and unachieved deals.

Working hours:

8 hours

Holidays:

Friday and Saturday

Employment Conditions:

1- Proficient in Arabic and English, both spoken and written.

2- Negotiation and persuasion skills.

3- Proficient in using Microsoft programs like Outlook, Excel, PowerPoint, Word.

4- Politeness and good appearance.

5- Sense of responsibility and seriousness at work.

6- Experience of no less than 3 years.

7- For Saudis only.

Job Benefits:

130 days of paid annual leave after completing the first year.

2- Health insurance.

3- A monthly salary of 6000 Riyals plus a commission of 2000 Riyals upon achieving the target.

4- Continuous professional training and development.

5- Annual increase based on job performance.

First: Management and Operation
•Developing and implementing office policies and procedures in accordance with local and international regulations.
•Supervising all daily operations (flight bookings, hotels, tourist programs, transportation).
•Monitoring the daily performance of employees and ensuring compliance with professional standards.
•Managing contracts and relationships with airlines, hotels, and transportation companies.

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Second: Sales and Marketing
•Preparing marketing plans to attract customers and increase market share.
•Developing competitive packages and tourism programs.
•Monitoring the achievement of monthly and annual sales targets.
•Building strategic relationships with companies and institutions (B2B).

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Third: Customer Service
•Ensuring high-quality service is provided to customers before, during, and after travel.
•Solving issues and complaints quickly and efficiently.
•Monitoring customer satisfaction and making continuous improvements.

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Fourth: Human Resources
•Selecting and hiring sales, operations, and customer service staff.
•Preparing work schedules and distributing tasks.
•Training the team on global booking systems (Amadeus, Galileo, Sabre).
•Motivating employees and regularly monitoring their performance.

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Fifth: Financial Management
•Preparing the annual budget and monitoring expenses and revenues.
•Following up on accounts with suppliers and customers and ensuring timely payment.
•Analyzing sales and profit reports to make strategic decisions.

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Sixth: Development and Improvement
•Keeping up with new trends in tourism and travel.
•Suggesting new services such as (visas, travel insurance, group trips).
•Using modern electronic systems to speed up processes and improve the customer experience