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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationKhamis Mushayt
Job Overview:
We are looking for a professional sales specialist with experience in sanitary tools or lighting tools or similar. To work at the company's showrooms in Khamis Mushait. Must possess excellent communication skills with customers, with the ability to explain products to them and meet their needs.
Responsibilities:
  • Welcoming and greeting customers.
  • Identifying and understanding customer needs.
  • Presenting and explaining products and services that meet customer needs.
  • Providing quotes and following up with them.
  • Recording customer orders and determining shipping and receiving dates and methods.
Requirements:
  • Experience in sanitary and lighting tools or similar is preferred.
  • A university degree.
  • Excellent communication and presentation skills.
  • Proficiency in basic computer skills.

Requirements

  • Requires 2-5 Years experience

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Join Emdad By Elm as a Customer Service Specialist!
A pivotal role dedicated to enhancing customer satisfaction and loyalty within an esteemed organization. This mid-career position demands committed professionals who excel in creating inviting and professional environments while effectively addressing customer inquiries.

Key Responsibilities:
  • Greet customers warmly and professionally to ensure a positive first impression.
  • Actively listen to customer inquiries and provide accurate information regarding services.
  • Guide customers in exploring and maximizing the use of organizational offerings based on their needs.
  • Resolve customer issues efficiently, maintaining high customer satisfaction levels.
  • Prepare and generate basic reports using Excel to track inquiries and feedback.
  • Develop visually engaging PowerPoint presentations for team and special client engagements.
  • Collaborate with team members to refine customer service protocols.
Job Requirements:
  • 5-7 years of experience in customer service or client-facing roles.
  • Proficiency in Microsoft Excel and PowerPoint.
  • Excellent verbal and written communication skills tailored to diverse audiences.
  • Strong organizational skills and the ability to prioritize multiple tasks efficiently.
  • Capability to work independently and collaboratively within teams.
  • In-depth knowledge of customer service best practices.
About Emdad By Elm:
Established in 2014 as a subsidiary of Elm, Emdad specializes in business solutions, striving to deliver the best quality services and enhance growth and productivity for individuals and organizations.

breifcase2-5 years

locationKhamis Mushayt

10 days ago