Sales Engineer📣 Job Ad

Join ACWA Power as a Mechanical Technician
We are seeking a skilled and dedicated Mechanical Technician to join our team. The successful candidate will be responsible for performing maintenance, modification, overhauling, and installation of mechanical machinery according to procedures, HSE, and quality standards, ensuring reliability and efficiency in operations.

Key Responsibilities:

• Conduct daily and preventive maintenance per schedule and procedures.
• Monitor equipment and report issues to the Supervisor.
• Address failures and apply corrective actions to reduce downtime.
• Troubleshoot using tools and parts; inspect and repair as needed.
• Diagnose faults and collaborate with Supervisor for fixes.
• Use manuals and diagrams for maintenance tasks.
• Check spare part inventory levels.
• Log maintenance activities and findings.
• Support improvement initiatives.
• Follow policies and procedures and comply with HSE standards.
• Perform other assigned duties.

Qualifications and Experience:

• Technical Certificate or Associate Diploma in Mechanical Maintenance.
• 3–5 years in mechanical maintenance and repair in a plant.

Skills:

• Knowledge of plant equipment.
• Understanding of maintenance and waste/emission handling.
• HSE and quality awareness.
• Teamwork and collaboration.

Join Emdad By Elm as a Customer Service Specialist!
A pivotal role dedicated to enhancing customer satisfaction and loyalty within an esteemed organization. This mid-career position demands committed professionals who excel in creating inviting and professional environments while effectively addressing customer inquiries.

Key Responsibilities:

• Greet customers warmly and professionally to ensure a positive first impression.
• Actively listen to customer inquiries and provide accurate information regarding services.
• Guide customers in exploring and maximizing the use of organizational offerings based on their needs.
• Resolve customer issues efficiently, maintaining high customer satisfaction levels.
• Prepare and generate basic reports using Excel to track inquiries and feedback.
• Develop visually engaging PowerPoint presentations for team and special client engagements.
• Collaborate with team members to refine customer service protocols.

Job Requirements:

• 5-7 years of experience in customer service or client-facing roles.
• Proficiency in Microsoft Excel and PowerPoint.
• Excellent verbal and written communication skills tailored to diverse audiences.
• Strong organizational skills and the ability to prioritize multiple tasks efficiently.
• Capability to work independently and collaboratively within teams.
• In-depth knowledge of customer service best practices.

About Emdad By Elm:
Established in 2014 as a subsidiary of Elm, Emdad specializes in business solutions, striving to deliver the best quality services and enhance growth and productivity for individuals and organizations.