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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMadinah
Join us at Pullman Hotels & Resorts, where life pulses with passion!

As a pioneer in responsible hospitality, Pullman offers an exceptional experience for its guests and a supportive environment for its team members. In this role, you will be a vital part of creating memorable experiences for our customers.

What Is In It For You:
  • Employee benefit card offering discounted rates in Accor worldwide.
  • Learning programs through our Academies.
  • Opportunity to develop your talent and grow within your property and across the world.
  • Make a difference through our Corporate Social Responsibility activities, like Planet 21.
What You Will Be Doing:
  • Consistently offer a professional and friendly greeting, and provide engaging service to our guests.
  • Assist guests regarding food and beverage menu items in an informative and helpful way.
  • Follow outlet policies, procedures, and service standards.
  • Ensure safety and sanitation policies are properly followed when handling food and beverages.
Your Experience And Skills Include:
  • Strong focus on guest needs while remaining calm and courteous at all times.
  • Strong interpersonal and problem-solving abilities.
  • Ability to work well under pressure in a fast-paced environment.
  • Ability to work cohesively and collaboratively as part of a team.

Requirements

  • No experience required

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Join our team at Hilton as a Receptionist!

As a Receptionist, you will provide crucial reception services for guests, ensuring an exceptional experience from check-in to check-out. Your role will not only contribute to the first impressions of our guests but also involves the following responsibilities:
  • Achieve positive outcomes from guest queries in a timely and efficient manner.
  • Ensure an efficient reception experience including check in/out and complete audit procedures.
  • Maintain communication with the Front Office Manager and Reception Supervisors regarding guest feedback.
  • Demonstrate a high level of customer service at all times.
  • Assist in the training and development of the Night Team when required.
  • Maximize room occupancy using upselling techniques.
  • Comply with hotel security, fire regulations, and all health and safety legislation.

What are we looking for?
Receptionists at Hilton should possess:
  • Experience in a customer-focused industry.
  • High school certificate or equivalent.
  • Positive attitude and good communication skills.
  • Commitment to delivering high-quality customer service.
  • Excellent grooming standards.
  • Ability to work individually as well as part of a team.
  • Competent IT proficiency.

Previous experience in cash handling would be advantageous.

Why join Hilton?
Hilton is a globally recognized hospitality leader. Known for providing remarkable experiences, Hilton aims to fill the earth with warmth and light through hospitality. As a part of our team, you will contribute to creating unforgettable experiences for guests worldwide.

breifcase2-5 years

locationMadinah

1 day ago