Host📣 Job Ad

Join Our Team as a Telephone Operator!
As a Telephone Operator at Millennium Madinah Airport Hotel, your role is to prioritize each phone call, delivering a professional and customer-focused response to our Guests, with the aim of creating a memorable experience during their stay.

Key Responsibilities:

• Receive each Guest call warmly and professionally, ensuring a friendly interaction.
• Facilitate effective communication with all relevant departments to ensure seamless service delivery.
• Address every query politely, consistently exceeding Guest expectations.
• Greet Guests by name upon calling, adhering to established standards.
• Stay informed about the Hotel's services and local offerings, maintaining up-to-date knowledge.
• Use the Opera Guest profile system to cultivate awareness of Guest profiles.
• Complete long-distance call vouchers and accurately record them on the traffic sheet.
• Manage the Guest wake-up call sheet, delivering calls promptly to meet established standards.
• Ensure the smooth operation of the switchboard, facilitating fast and efficient call transfers.
• Take messages for Guests and Management according to prescribed standards.
• Uphold environmental, health, and safety standards in alignment with organizational policies.

Experience the excitement of working in hospitality and play a key role in enhancing our Guests' experience!

Join KONE as a Sales Engineer!
We are looking for an energetic and enthusiastic Sales Engineer for New Equipment Business to be based in Madinah, Saudi Arabia. This is a unique opportunity to manage customer relationships and close deals effectively to meet both customer needs and our sales targets.

What will you do?

• Proactively develop and create customer relationships.
• Ensure customer satisfaction and resolve complaints effectively.
• Document and maintain customer and contact information.
• Accountable for leads, opportunities, orders, and contracts.
• Identify customer needs and align them with KONE’s solutions.
• Responsible for pricing using approved tendering tools.
• Maintain CRM and ensure up-to-date information on all opportunities.

Are you the one?
Qualifications include:

• Bachelor's Degree in Engineering or a relevant field.
• 5 years of experience in sales; 2 years in the Saudi market.
• Experience in the elevators and escalators industry.
• Excellent communication skills in Arabic and English.
• Proven track record in customer-focused sales.
• CRM experience is preferred.

What do we offer?
KONE provides a dynamic team environment with comprehensive learning and development programs. We are dedicated to promoting sustainability and innovation within an ethical business culture. Join us for a rewarding career with individual growth opportunities.

Join our team at Hilton as a Receptionist!

As a Receptionist, you will provide crucial reception services for guests, ensuring an exceptional experience from check-in to check-out. Your role will not only contribute to the first impressions of our guests but also involves the following responsibilities:

• Achieve positive outcomes from guest queries in a timely and efficient manner.
• Ensure an efficient reception experience including check in/out and complete audit procedures.
• Maintain communication with the Front Office Manager and Reception Supervisors regarding guest feedback.
• Demonstrate a high level of customer service at all times.
• Assist in the training and development of the Night Team when required.
• Maximize room occupancy using upselling techniques.
• Comply with hotel security, fire regulations, and all health and safety legislation.

What are we looking for?
Receptionists at Hilton should possess:

• Experience in a customer-focused industry.
• High school certificate or equivalent.
• Positive attitude and good communication skills.
• Commitment to delivering high-quality customer service.
• Excellent grooming standards.
• Ability to work individually as well as part of a team.
• Competent IT proficiency.

Previous experience in cash handling would be advantageous.

Why join Hilton?
Hilton is a globally recognized hospitality leader. Known for providing remarkable experiences, Hilton aims to fill the earth with warmth and light through hospitality. As a part of our team, you will contribute to creating unforgettable experiences for guests worldwide.