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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah
Join Raffles Hotels & Resorts as a Housekeeping Supervisor!
Be part of a team that promises exceptional standards combined with Arab hospitality values.

Summary of Responsibilities:
  • Consistently offer professional, friendly and engaging service
  • Lead and supervise the day-to-day operations of the department ensuring service standards are met
  • Handle guest concerns proactively, logging and notifying appropriate areas
  • Participate in daily briefings and department meetings
  • Ensure room attendants are informed about priorities in their sections
  • Report necessary maintenance items and follow all safety and sanitation policies
  • Other duties as assigned

Qualifications:
  • Proficient in English (verbal & written) is essential
  • High school diploma or equivalent preferred
  • Minimum 1 year experience in a supervisory capacity in a hotel housekeeping environment
  • Proven training skills
  • Experience with hotel property management system preferable
  • Attention to detail, strong organization, supervisory and communication skills
  • Proactive and capable of working well in high-pressure situations

Physical Aspects:
  • Constant standing/walking throughout shift
  • Ability to lift/carry up to 30 lbs
  • Occasional kneeling, pushing, lifting, and working with ladders

Requirements

  • Requires 2-5 Years experience

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