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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah
Join Hilton as a Hostess!
As a Hostess at Hilton, you will play a crucial role in ensuring our guests feel welcomed and at home. Your friendly demeanor and exceptional service skills will contribute to delivering the highest degree of guest satisfaction.

Your Responsibilities:
  • Manage guest queries in a friendly, timely, and efficient manner.
  • Ensure in-depth knowledge of menu offerings.
  • Follow correct reporting procedures when faced with issues.
  • Adhere to Hilton grooming standards, including uniform dress code and personal hygiene.
  • Assist callers courteously and promptly.
  • Maintain a good understanding of the restaurant's seating arrangements.
  • Comply with hotel security, fire regulations, and health and safety legislation.

What We Are Looking For:
A successful Hostess at Hilton should exemplify the following qualities:
  • Positive attitude and good communication skills.
  • Commitment to delivering high levels of customer service.
  • Excellent grooming standards.
  • Flexibility to adapt to various work situations.
  • The ability to work independently or as part of a team.

Desirable Qualifications:
  • A degree in a relevant area.
  • Experience in the Food and Beverage industry.
  • Previous experience in cash handling.
  • Knowledge of Food Hygiene Regulations.

About Hilton:
Hilton is a leading global hospitality company known for its exceptional customer experiences across its wide-ranging portfolio of hotels and resorts. With a century of history, Hilton continues its commitment to providing the finest accommodations and services to business and leisure travelers alike. We operate with a vision to spread the light and warmth of hospitality around the world.

Requirements

  • No experience required

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