Host📣 Job Ad

Join Hilton as a Hostess!
As a Hostess at Hilton, you will play a crucial role in ensuring our guests feel welcomed and at home. Your friendly demeanor and exceptional service skills will contribute to delivering the highest degree of guest satisfaction.

Your Responsibilities:

• Manage guest queries in a friendly, timely, and efficient manner.
• Ensure in-depth knowledge of menu offerings.
• Follow correct reporting procedures when faced with issues.
• Adhere to Hilton grooming standards, including uniform dress code and personal hygiene.
• Assist callers courteously and promptly.
• Maintain a good understanding of the restaurant's seating arrangements.
• Comply with hotel security, fire regulations, and health and safety legislation.

What We Are Looking For:
A successful Hostess at Hilton should exemplify the following qualities:

• Positive attitude and good communication skills.
• Commitment to delivering high levels of customer service.
• Excellent grooming standards.
• Flexibility to adapt to various work situations.
• The ability to work independently or as part of a team.

Desirable Qualifications:

• A degree in a relevant area.
• Experience in the Food and Beverage industry.
• Previous experience in cash handling.
• Knowledge of Food Hygiene Regulations.

About Hilton:
Hilton is a leading global hospitality company known for its exceptional customer experiences across its wide-ranging portfolio of hotels and resorts. With a century of history, Hilton continues its commitment to providing the finest accommodations and services to business and leisure travelers alike. We operate with a vision to spread the light and warmth of hospitality around the world.

Join the Grand Hyatt Team!
As a Host at the Communication Center in the Grand Hyatt The Red Sea, you will play a crucial role in ensuring the efficient operation of the department in alignment with Hyatt International's Corporate Strategies and brand standards. You will be responsible for assisting the Assistant Communication Center Manager in overseeing our Communication Center, which includes hotel operators, order takers, and designated guest service officers.

Key Responsibilities:

• Support the daily operations of the Communication Center.
• Ensure exceptional service to guests and effective communication within the team.
• Assist in managing the department according to brand standards.

Qualifications:
We are looking for candidates with a relevant degree or diploma in Hospitality or Tourism management, along with at least 2 years of experience in hotel operations. Strong customer service, communication, and interpersonal skills are essential for this position.

Join Fairmont Hotels & Resorts as a Butler:
As a Butler at Fairmont, you will play a crucial role in ensuring that our guests receive an exceptional service experience. Our Makkah Clock Royal Tower hotel, positioned near the magnificent Masjid Al Haraam and the Holy Ka’aba, offers a unique opportunity to engage with a diverse clientele within an esteemed environment.

Key Responsibilities:

• Deliver prompt and courteous service to all guests.
• Maintain cleanliness of all butler areas including guest rooms, pantries, and equipment.
• Monitor perishables and ensure optimum usage of resources.
• Coordinate closely with the Private Dining team to cater to guests’ preferences.
• Maintain a high standard of appearance and demeanor at all times.
• Practice tactful upselling of hotel amenities.
• Ensure proper communication with the team and Resident Service Manager.
• Manage inventory of supplies and report needs to the Supervisor.
• Attend daily briefings and communicate guest information effectively.
• Respect guest privacy at all times and manage any lost items accordingly.

Qualifications:

• Proven organizational skills.
• Strong guest engagement abilities.
• Experience managing a multicultural workforce.
• High integrity and enthusiasm for continuous improvement.
• Good knowledge of housekeeping operations.
• A self-starter attitude with mentoring capabilities.
• Knowledge of Opera Property Management System is preferred.
• Post-secondary education and at least 3 years of experience in a luxury hotel setting.

About Us:
As a globally recognized leader in the hospitality industry, Fairmont Hotels & Resorts offers opportunities for personal and professional growth. You will become part of a team where each chapter of your career story is yours to write. We encourage you to be bold and bring your unique experiences and perspectives to our rich tapestry of hospitality.