Host📣 Job Ad

Join the Grand Hyatt team as a Hostess!

At Grand Hyatt, we pride ourselves on providing exceptional service to our guests. In this role, you will be responsible for creating a welcoming environment and ensuring that our customers receive top-notch service from the moment they arrive.

Key Responsibilities:

• Receive guests at the hotel's restaurants and manage seating arrangements.
• Assist in managing inventory of the outlet effectively.
• Support service staff during peak hours, ensuring a smooth flow of operations.

Qualifications:

• A relevant degree or diploma in Hospitality or Tourism Management is preferred.
• At least 2 years of work experience in hotel operations.
• Strong customer service, communication, and interpersonal skills.

Join us and be a part of an exciting environment where luxury meets comfort!

Join the Grand Hyatt Team!
As a Host in the Communication Center, you will play a crucial role in ensuring the smooth operation of our department aligned with Hyatt International's Corporate Strategies and brand standards. Your responsibilities will include assisting in managing day-to-day operations, covering hotel operators, order takers, and designated guest service officers.

Qualifications:

• Relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years of work experience in hotel operations.
• Excellent customer service, communication, and interpersonal skills.

Join Hilton as a Hostess!
As a Hostess at Hilton, you will play a crucial role in ensuring our guests feel welcomed and at home. Your friendly demeanor and exceptional service skills will contribute to delivering the highest degree of guest satisfaction.

Your Responsibilities:

• Manage guest queries in a friendly, timely, and efficient manner.
• Ensure in-depth knowledge of menu offerings.
• Follow correct reporting procedures when faced with issues.
• Adhere to Hilton grooming standards, including uniform dress code and personal hygiene.
• Assist callers courteously and promptly.
• Maintain a good understanding of the restaurant's seating arrangements.
• Comply with hotel security, fire regulations, and health and safety legislation.

What We Are Looking For:
A successful Hostess at Hilton should exemplify the following qualities:

• Positive attitude and good communication skills.
• Commitment to delivering high levels of customer service.
• Excellent grooming standards.
• Flexibility to adapt to various work situations.
• The ability to work independently or as part of a team.

Desirable Qualifications:

• A degree in a relevant area.
• Experience in the Food and Beverage industry.
• Previous experience in cash handling.
• Knowledge of Food Hygiene Regulations.

About Hilton:
Hilton is a leading global hospitality company known for its exceptional customer experiences across its wide-ranging portfolio of hotels and resorts. With a century of history, Hilton continues its commitment to providing the finest accommodations and services to business and leisure travelers alike. We operate with a vision to spread the light and warmth of hospitality around the world.