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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah
Join Our Team as a Host/Hostess!
We are currently seeking dynamic and self-motivated Food & Beverage professionals eager to advance their careers in hospitality. At Rotana Hotels, as a Host / Hostess, you will be pivotal in providing an exceptional experience to our guests.

Key Responsibilities:
  • Deliver consistently professional, friendly, warm, and engaging service.
  • Welcome guests to the assigned outlet, escort them to their tables, and ensure they are attended to at all times.
  • Manage outlet reservations and handle the reservation book expertly.
  • Prepare the outlet for business, collaborating with the service team.
  • Coordinate arrangements based on the floor plan for reservations and manage table allocations.
  • Maintain cleanliness and order in the outlet and entrance area.
  • Engage with guests to ensure their satisfaction during their visit.
  • Have comprehensive knowledge of menus and promotions to assist guests effectively.
  • Support in setting up the outlets database.

Qualifications:
Ideally, you should possess a diploma or degree in hospitality, with previous experience in the Food & Beverage sector within a hotel environment. You should demonstrate politeness and sophistication in dealing with guests, coupled with excellent command of the English language (both spoken and written). Multilingual abilities are an advantage.

Skills & Competencies:
  • Excellent customer focus.
  • Strong adaptability and teamwork spirit.
  • Positive attitude, good grooming, and smart appearance.
  • Ability to recognize differences and take responsibility.
  • Willingness to exceed guests’ expectations.

If you are passionate about hospitality and customer service, we would love to meet you!

Requirements

  • Requires 2-5 Years experience

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