Host📣 Job Ad

Join Our Team as a Host/Hostess!
We are currently seeking dynamic and self-motivated Food & Beverage professionals eager to advance their careers in hospitality. At Rotana Hotels, as a Host / Hostess, you will be pivotal in providing an exceptional experience to our guests.

Key Responsibilities:

• Deliver consistently professional, friendly, warm, and engaging service.
• Welcome guests to the assigned outlet, escort them to their tables, and ensure they are attended to at all times.
• Manage outlet reservations and handle the reservation book expertly.
• Prepare the outlet for business, collaborating with the service team.
• Coordinate arrangements based on the floor plan for reservations and manage table allocations.
• Maintain cleanliness and order in the outlet and entrance area.
• Engage with guests to ensure their satisfaction during their visit.
• Have comprehensive knowledge of menus and promotions to assist guests effectively.
• Support in setting up the outlets database.

Qualifications:
Ideally, you should possess a diploma or degree in hospitality, with previous experience in the Food & Beverage sector within a hotel environment. You should demonstrate politeness and sophistication in dealing with guests, coupled with excellent command of the English language (both spoken and written). Multilingual abilities are an advantage.

Skills & Competencies:

• Excellent customer focus.
• Strong adaptability and teamwork spirit.
• Positive attitude, good grooming, and smart appearance.
• Ability to recognize differences and take responsibility.
• Willingness to exceed guests’ expectations.

If you are passionate about hospitality and customer service, we would love to meet you!

Join the Hilton family as a Hostess! You will play a crucial role in creating a welcoming environment for guests. Your responsibilities include:

• Serving guests in a friendly and efficient manner.
• Managing guest queries and ensuring satisfaction.
• Maintaining extensive knowledge of the menu and restaurant offerings.
• Practicing Hilton's grooming standards.
• Ensuring compliance with hotel security and health regulations.

Requirements:

• Positive attitude and good communication skills.
• Flexibility to adapt in various work situations.
• Previous experience in a similar role is preferred.

What We Offer: An opportunity to be part of a leading global hospitality company committed to exceptional guest experiences.

Join Hilton as a Hostess!
At Hilton, we dedicate ourselves to creating exceptional guest experiences, and we are looking for a Hostess to join our dynamic team in the Makkah region. As a Hostess, you will be the first point of contact for our guests, responsible for ensuring they feel welcomed and valued. Your positive attitude and excellent communication skills will be vital in delivering high levels of customer service.

Key Responsibilities:

• Manage guest queries in a friendly, timely, and efficient manner.
• Ensure knowledge of the menu and all products available.
• Follow correct reporting procedures when faced with issues.
• Practice Hilton Grooming standards including uniform dress code and personal hygiene.
• Assist callers courteously and accurately relay messages, ensuring they are legible and timely.
• Possess a good understanding of the restaurant's seating arrangements.
• Comply with hotel security, fire regulations, and health and safety legislation.

Qualifications:

• Positive attitude and commitment to providing high levels of customer service.
• Good communication skills (oral and written).
• Excellent grooming standards.
• Flexibility to adapt to various work situations.
• Ability to work independently and as part of a team.

Preferred Skills:

• Degree in a relevant area.
• Experience in the Food and Beverage industry.
• Prior experience handling cash.
• Knowledge of Food Hygiene Regulations.

Join us at Hilton, where we fill the earth with the light and warmth of hospitality, providing remarkable experiences to our valued guests every day!