Host📣 Job Ad

Join Hilton as a Hostess!
At Hilton, we dedicate ourselves to creating exceptional guest experiences, and we are looking for a Hostess to join our dynamic team in the Makkah region. As a Hostess, you will be the first point of contact for our guests, responsible for ensuring they feel welcomed and valued. Your positive attitude and excellent communication skills will be vital in delivering high levels of customer service.

Key Responsibilities:

• Manage guest queries in a friendly, timely, and efficient manner.
• Ensure knowledge of the menu and all products available.
• Follow correct reporting procedures when faced with issues.
• Practice Hilton Grooming standards including uniform dress code and personal hygiene.
• Assist callers courteously and accurately relay messages, ensuring they are legible and timely.
• Possess a good understanding of the restaurant's seating arrangements.
• Comply with hotel security, fire regulations, and health and safety legislation.

Qualifications:

• Positive attitude and commitment to providing high levels of customer service.
• Good communication skills (oral and written).
• Excellent grooming standards.
• Flexibility to adapt to various work situations.
• Ability to work independently and as part of a team.

Preferred Skills:

• Degree in a relevant area.
• Experience in the Food and Beverage industry.
• Prior experience handling cash.
• Knowledge of Food Hygiene Regulations.

Join us at Hilton, where we fill the earth with the light and warmth of hospitality, providing remarkable experiences to our valued guests every day!

Join the Grand Hyatt Team!
As a Host in the Communication Center, you will play a crucial role in ensuring the smooth operation of our department aligned with Hyatt International's Corporate Strategies and brand standards. Your responsibilities will include assisting in managing day-to-day operations, covering hotel operators, order takers, and designated guest service officers.

Qualifications:

• Relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years of work experience in hotel operations.
• Excellent customer service, communication, and interpersonal skills.

Join Hilton as a Hostess!
As a Hostess at Hilton, you will play a crucial role in ensuring our guests feel welcomed and at home. Your friendly demeanor and exceptional service skills will contribute to delivering the highest degree of guest satisfaction.

Your Responsibilities:

• Manage guest queries in a friendly, timely, and efficient manner.
• Ensure in-depth knowledge of menu offerings.
• Follow correct reporting procedures when faced with issues.
• Adhere to Hilton grooming standards, including uniform dress code and personal hygiene.
• Assist callers courteously and promptly.
• Maintain a good understanding of the restaurant's seating arrangements.
• Comply with hotel security, fire regulations, and health and safety legislation.

What We Are Looking For:
A successful Hostess at Hilton should exemplify the following qualities:

• Positive attitude and good communication skills.
• Commitment to delivering high levels of customer service.
• Excellent grooming standards.
• Flexibility to adapt to various work situations.
• The ability to work independently or as part of a team.

Desirable Qualifications:

• A degree in a relevant area.
• Experience in the Food and Beverage industry.
• Previous experience in cash handling.
• Knowledge of Food Hygiene Regulations.

About Hilton:
Hilton is a leading global hospitality company known for its exceptional customer experiences across its wide-ranging portfolio of hotels and resorts. With a century of history, Hilton continues its commitment to providing the finest accommodations and services to business and leisure travelers alike. We operate with a vision to spread the light and warmth of hospitality around the world.