Hotel Receptionist📣 Job Ad

Join Our Team at Merya Hotels!
As a Hotel Receptionist at Merya Hotels, located in Jeddah, you will play a crucial role in providing excellent customer service to our guests. You will manage reservations, answer phone calls, and ensure that the front desk operates smoothly in a fast-paced environment.

Key Responsibilities:

• Deliver exceptional customer service to hotel guests
• Handle reservations efficiently and professionally
• Manage incoming phone calls and inquiries
• Maintain organization at the front desk
• Assist in ensuring smooth operations and guest satisfaction

Qualifications:

• Strong interpersonal skills and communication abilities
• Experience in receptionist duties and handling reservations
• Excellent phone etiquette
• Ability to work under pressure and resolve difficult situations
• Attention to detail and strong problem-solving skills
• Fluency in multiple languages is a plus
• Prior experience in the hospitality industry is preferred

Benefits:

• Start date: immediately
• Weekly work hours: 488 hours daily)
• Salary: 4000 SAR + target bonuses

Join the Accor team as a Receptionist!

At Accor, we believe in the power of hospitality and are dedicated to welcoming our guests with excellence. As part of our reception team, you will assist in providing exceptional personalized service ensuring guest satisfaction during their stay at Novotel Jazan Hotel.

Key Responsibilities:

• Be present at the reception desk during check-in and check-out.
• Warmly welcome all guests while ensuring their needs are met.
• Maintain guest confidentiality and respect their privacy.
• Manage guest complaints professionally and ensure satisfaction.
• Coordinate with departments for delivering amenities and handling VIP procedures.
• Build positive relationships with guests and internal teams.

Qualifications:

• Saudi Nationals Only.
• Open to fresh graduates and candidates with up to 6 months of experience.
• Basic English skills.
• Strong passion for hospitality.
• Excellent interpersonal and communication skills.
• Team player with flexibility.

Additional Information:

• Previous experience in Food & Beverage operations is preferred.
• Commitment to providing excellent service.