Housekeeper📣 Job Ad

Join Our Team at Hilton!
As an Executive Housekeeper, you will oversee all housekeeping operations to deliver an exceptional experience for our guests. Our vision at Hilton is to fill the earth with the light and warmth of hospitality, and we need you to help us achieve this vision.

Your Responsibilities:

• Oversee housekeeping and laundry operations ensuring compliance with standards.
• Evaluate guest satisfaction and monitor performance trends for continuous improvement.
• Manage departmental budgets with effective cost controls.
• Recruit, train, and manage the Housekeeping/Laundry team.
• Inspect and maintain all hotel fixtures, fittings, and appliances.
• Ensure staffing levels meet business demands and maintain good communication with all hotel areas.

What We Expect:

• Proven experience in housekeeping/laundry management.
• Ability to lead and manage large teams effectively.
• Strong organizational and budget management skills.
• IT proficiency and familiarity with property management systems.
• Excellent communication and customer service skills.

Join us at Hilton, where our amazing team members are at the heart of hospitality!

Join Hilton as an Executive Housekeeper!

As an Executive Housekeeper, you will oversee all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives.

Your Responsibilities:

• Oversee housekeeping and laundry operations.
• Evaluate guest satisfaction levels and monitor trends focused on continuous improvement.
• Operate within departmental budgets through effective stock and cost controls.
• Set departmental targets, work schedules, and policies.
• Inspect all fixtures, fittings, and appliances for compliance.
• Monitor team performance and maintain high standards of appearance and service.
• Ensure staffing levels meet business demands and conduct ongoing training.
• Manage staff performance in compliance with company policies.
• Assist other departments as necessary.

What We Are Looking For:
To be successful in this role, you should have:

• Experience in housekeeping/laundry in a managerial or supervisory position.
• A successful track record of managing a large team.
• A high school diploma or equivalent.
• Strong leadership, interpersonal, and communication skills.
• A commitment to high customer service levels.
• Flexibility to adapt to various work situations.

About Hilton:
Hilton is a leading hospitality company known for its commitment to guest service and exceptional hospitality experiences. With over 9,100 properties globally, Hilton aims to create remarkable experiences for its guests and team members daily.

Join Hilton as an Executive Housekeeper
Are you passionate about delivering exceptional guest experiences? We are looking for an Executive Housekeeper to oversee all housekeeping and laundry operations while ensuring the highest standards of guest satisfaction.

Key Responsibilities:

• Oversee all housekeeping operations, including laundry services.
• Evaluate guest satisfaction and monitor trends for continuous improvement.
• Operate within departmental budgets through effective stock and cost controls.
• Set departmental targets, work schedules, and policies.
• Inspect fixtures, fittings, and appliances for compliance to standards.
• Monitor the performance and appearance of the housekeeping team.
• Ensure staff are trained and knowledgeable about room categories and amenities.
• Manage staffing levels to meet business demands.
• Conduct regular communication and team meetings.
• Recruit, train and develop the housekeeping and laundry team.

Requirements:

• Prior experience in housekeeping/laundry within the hotel or retail sector in a managerial capacity.
• Proven track record of managing a large team effectively.
• High school certificate or equivalent.
• Strong commercial awareness and cost management capabilities.
• Excellent leadership and interpersonal skills.
• Strong organizational and problem-solving abilities.
• Ability to work under pressure and committed to high levels of customer service.
• Proficiency in IT and Microsoft Office.

Join us and become a part of our team dedicated to creating remarkable hospitality experiences every day!