Housekeeper📣 Job Ad

Join Our Team as a Housekeeping Attendant at Rotana Hotels

Are you passionate about delivering extraordinary customer service? Do you take pride in your ability to maintain cleanliness and order in a hospitable environment? If so, we are looking for dynamic individuals like you to join our housekeeping team at Rotana Hotels.

Key Responsibilities:

• Receive work assignments, keys, and supplies from the supervisor and accurately sign the key log book.
• Clean rooms and bathrooms, performing a variety of tasks to ensure guest satisfaction.
• Keep fire exits and stairways clear of any obstruction.
• Check and report any maintenance work required promptly.
• Pick up any litter from corridors and pathways.
• Vacuum carpet, dust and wipe furniture, and empty ashtrays and wastebaskets.
• Make beds, wash sinks, bathtubs, toilets, tiles, mirrors, and floors, and polish brass and metal fixtures.
• Replenish bathroom and room supplies.
• Maintain guest corridors, service pantries, and service areas in a tidy condition.
• Remove Room Service trays and trolleys from guestrooms and corridors.
• Inform valet service to collect guests’ clothes for laundry or dry cleaning.

Skills & Qualifications:
Ideally, candidates should have vocational training within the housekeeping department of a hotel. A good command of English is advantageous.

About You:
The ideal candidate will be a friendly, dedicated individual with good cross-cultural sensitivity, a willingness to put in extra effort, and a passion for customer service. You should excel in a fast-paced environment and enjoy working with a multi-cultural team and guests alike.

Core Competencies:

• Understanding the Job
• Taking Responsibility
• Recognizing Differences
• Customer Focus
• Adaptability
• Teamwork

About the Role:
As the Executive Housekeeper at Mövenpick Hotels & Resorts, you will oversee housekeeping operations, ensuring that exceptional standards are upheld in all areas of the hotel. Your role is essential in maintaining a vibrant and welcoming environment for both guests and staff.

Key Responsibilities:

• Oversee the housekeeping operations including Laundry and Internal Communication Center.
• Ensure all rooms are prepared and inspected according to standards.
• Maintain flower decorations in rooms and public areas.
• Supervise cleanliness of front and back of house areas.
• Manage the inventory of linen and uniforms; ensure regular audits are conducted.
• Coordinate with suppliers and contractors; oversee pest control efforts.
• Implement housekeeping related HACCP procedures and cost control measures.
• Conduct regular inspections and monitor maintenance issues in collaboration with other departments.
• Assist with guest relations, addressing any complaints professionally.
• Foster a collaborative team environment, conducting training and performance evaluations.

Qualifications:
The ideal candidate will have previous experience in a housekeeping supervisory role within the hospitality industry. Strong leadership and organizational skills are essential, along with the ability to motivate a diverse team to achieve excellence in guest services and housekeeping standards.

Position Summary
The Internal Audit Manager is responsible for overseeing the operational, financial, and compliance audits within the organization. This role involves managing the end-to-end audit lifecycle, leading a team of auditors, and ensuring that all activities align with the International Professional Practices Framework (IPPF) and the Global Internal Audit Standards.

Key Responsibilities

• Audit Planning & Execution: Lead the development of risk-based audit programs that address key operational, financial, and compliance risks and oversee the execution of fieldwork to ensure high-quality evidence collection and analysis.
• Execution & Oversight: Manage the end-to-end audit process, from planning and scoping to fieldwork and reporting, ensuring all audits comply with the IIA Global Internal Audit Standards.
• Team Leadership: Supervise, mentor, and evaluate the performance of audit staff, ensuring professional development and adherence to department protocols.
• Reporting & Communication: Prepare clear, concise, and impactful audit reports for the Chief Internal Auditor. Present findings and recommendations to department heads and process owners.
• Risk Assessment: Assist the Chief Internal Auditor in maintaining the Audit Universe and conducting annual risk assessments to prioritize high-impact areas.
• Quality Assurance: Ensure all audit workpapers and processes meet the internal Quality Assurance and Improvement Program (QAIP) standards.
• Special Investigations: Lead ad-hoc investigations or forensic audits into financial misconduct, forged documentation, or internal control failures as required.
• Follow-up: Monitor the implementation of management action plans to ensure that identified risks are mitigated within agreed timelines.

Required Qualifications & Skills

• Education: Bachelor’s degree in accounting, Finance, or a related business field.
• Certification: Certified Internal Auditor (CIA) is a plus. Additional certifications (CISA, CRMA, or CPA) are highly preferred.
• Experience: A minimum of 7 years of progressive experience in internal or external auditing, preferably with a background in 'Big 4' firms or large diversified conglomerates.
• Technical Knowledge: Deep understanding of the 2024 Global Internal Audit Standards and local regulatory requirements (*, SOCPA or specific industry mandates).
• Soft Skills: Strong analytical thinking, advanced negotiation skills, and the ability to maintain objectivity and confidentiality.