Housekeeper📣 Job Ad

Join Our Team as a Housekeeping Attendant at Rotana Hotels

Are you passionate about delivering extraordinary customer service? Do you take pride in your ability to maintain cleanliness and order in a hospitable environment? If so, we are looking for dynamic individuals like you to join our housekeeping team at Rotana Hotels.

Key Responsibilities:

• Receive work assignments, keys, and supplies from the supervisor and accurately sign the key log book.
• Clean rooms and bathrooms, performing a variety of tasks to ensure guest satisfaction.
• Keep fire exits and stairways clear of any obstruction.
• Check and report any maintenance work required promptly.
• Pick up any litter from corridors and pathways.
• Vacuum carpet, dust and wipe furniture, and empty ashtrays and wastebaskets.
• Make beds, wash sinks, bathtubs, toilets, tiles, mirrors, and floors, and polish brass and metal fixtures.
• Replenish bathroom and room supplies.
• Maintain guest corridors, service pantries, and service areas in a tidy condition.
• Remove Room Service trays and trolleys from guestrooms and corridors.
• Inform valet service to collect guests’ clothes for laundry or dry cleaning.

Skills & Qualifications:
Ideally, candidates should have vocational training within the housekeeping department of a hotel. A good command of English is advantageous.

About You:
The ideal candidate will be a friendly, dedicated individual with good cross-cultural sensitivity, a willingness to put in extra effort, and a passion for customer service. You should excel in a fast-paced environment and enjoy working with a multi-cultural team and guests alike.

Core Competencies:

• Understanding the Job
• Taking Responsibility
• Recognizing Differences
• Customer Focus
• Adaptability
• Teamwork

Find Your Shangri-La in Shangri-La
Shangri-La Jeddah sets a new standard for luxury along the shores of the Red Sea. As a Housekeeping Room Attendant, you are integral to maintaining the hotel's high standards of cleanliness and guest comfort.

Job Summary:
The Housekeeping Room Attendant is responsible for the cleanliness, orderliness, and adequacy of supplies in the guestrooms and public areas. This includes:

• Cleans a minimum of 15 rooms per 8-hour shift.
• Prepares rooms for occupancy, prioritizing tasks as instructed.
• Performs turndown service following established procedures.
• Reports any loss or damage of linens, furniture, fixtures, or equipment.
• Handles cleaning schedules, including shampooing carpets and cleaning windows.

What We Are Looking For:

• Previous experience as a room attendant in a five-star hotel.
• Physically fit and willing to work extended hours.

Why Join Us:
A supportive workplace that values passion and personal growth, with structured learning pathways, competitive benefits, and a focus on inclusion and respect.

Position Summary
The Internal Audit Manager is responsible for overseeing the operational, financial, and compliance audits within the organization. This role involves managing the end-to-end audit lifecycle, leading a team of auditors, and ensuring that all activities align with the International Professional Practices Framework (IPPF) and the Global Internal Audit Standards.

Key Responsibilities

• Audit Planning & Execution: Lead the development of risk-based audit programs that address key operational, financial, and compliance risks and oversee the execution of fieldwork to ensure high-quality evidence collection and analysis.
• Execution & Oversight: Manage the end-to-end audit process, from planning and scoping to fieldwork and reporting, ensuring all audits comply with the IIA Global Internal Audit Standards.
• Team Leadership: Supervise, mentor, and evaluate the performance of audit staff, ensuring professional development and adherence to department protocols.
• Reporting & Communication: Prepare clear, concise, and impactful audit reports for the Chief Internal Auditor. Present findings and recommendations to department heads and process owners.
• Risk Assessment: Assist the Chief Internal Auditor in maintaining the Audit Universe and conducting annual risk assessments to prioritize high-impact areas.
• Quality Assurance: Ensure all audit workpapers and processes meet the internal Quality Assurance and Improvement Program (QAIP) standards.
• Special Investigations: Lead ad-hoc investigations or forensic audits into financial misconduct, forged documentation, or internal control failures as required.
• Follow-up: Monitor the implementation of management action plans to ensure that identified risks are mitigated within agreed timelines.

Required Qualifications & Skills

• Education: Bachelor’s degree in accounting, Finance, or a related business field.
• Certification: Certified Internal Auditor (CIA) is a plus. Additional certifications (CISA, CRMA, or CPA) are highly preferred.
• Experience: A minimum of 7 years of progressive experience in internal or external auditing, preferably with a background in 'Big 4' firms or large diversified conglomerates.
• Technical Knowledge: Deep understanding of the 2024 Global Internal Audit Standards and local regulatory requirements (*, SOCPA or specific industry mandates).
• Soft Skills: Strong analytical thinking, advanced negotiation skills, and the ability to maintain objectivity and confidentiality.