Maintenance Supervisor📣 Job Ad

Join KONE as a Maintenance Supervisor!
We are excited to invite an experienced Maintenance Supervisor to our team in Makkah, Saudi Arabia. KONE is certified as a Top Employer and is committed to fostering a culture of collaboration, diversity, growth, and wellbeing.

Key Responsibilities:

• Customer Service:
  • Establish and maintain strong customer relationships.
  • Ensure timely communication of service commitments.
  • Resolve customers' queries and complaints promptly.
• Safety and Quality:
  • Ensure employee and end-user safety.
  • Deliver services as per contract commitments and quality standards.
  • Investigate incidents and follow reporting protocols.
• People Management:
  • Develop competencies and motivation of maintenance technicians.
  • Set performance objectives and review outcomes regularly.
  • Validate technicians’ timesheets prior to payroll.
• Repair Sales:
  • Manage the sales funnel for repair services.
  • Promote sales leads through regular customer meetings.
• Maintenance Operations:
  • Ensure adherence to maintenance processes and methods.
  • Manage proximity stock and plan maintenance visits effectively.

Qualifications:

• Bachelor’s degree in Engineering.
• Minimum 5 years of experience in Elevator & Escalator or similar industries.
• Fluent in English and Arabic.
• Strong service mindset and excellent organizational skills.

We offer a collaborative working environment and various opportunities to support your career and personal growth.

Join Hilton as a Maintenance Supervisor
As a Maintenance Supervisor at Hilton, you will play a key role in ensuring that all maintenance issues within the hotel are handled efficiently to provide an excellent experience for our guests and team members. Your responsibilities will include performing daily maintenance checks, repairing mechanical equipment, and coordinating renovation projects.

Key Responsibilities:

• Oversee all maintenance issues and daily checks around the hotel.
• Conduct emergency procedures as required, including lift emergency releases.
• Diagnose and repair mechanical equipment to ensure operational efficiency.
• Build and maintain relationships with internal and external customers.
• Ensure safety of all hotel fixtures and fittings, acting on any unsafe situations.
• Develop and manage energy conservation programs to minimize costs.
• Coordinate renovation projects, including defining the scope, costs, and overseeing contractors.
• Responsible for hotel health and safety inspections and employee training.

Candidate Requirements:
The ideal candidate should possess:

• Advanced knowledge in building management and engineering.
• Strong communication skills and a positive attitude.
• Commitment to delivering high levels of customer service.
• Flexibility to adapt to varying work situations and ability to work under pressure.
• Previous management experience is preferred.
• First Aid certification and vocational training in engineering is advantageous.

About Hilton:
Hilton is the leading global hospitality company, renowned for delivering exceptional guest experiences across its hotels and resorts worldwide. Since 1919, Hilton has been dedicated to providing the best in accommodations, service, and value, making every stay remarkable.