Mall Manager📣 Job Ad

About the Role

Dulb Trading & Contracting Company is seeking an experienced Mall Manager to oversee operations for a commercial project in Jeddah, Makkah, Saudi Arabia. This full-time position is integral to ensuring operational efficiency, enhancing tenant satisfaction, and optimizing the mall's revenue, occupancy, and collection performance. The role requires strong leadership and a comprehensive understanding of commercial property management to drive the overall development and success of the complex.

Key Responsibilities

• Manage and develop tenant relationships, addressing requests and resolving complaints to ensure a positive experience.
• Monitor rent collections and implement strategies to reduce overdue payments, thereby improving financial health.
• Market and lease vacant spaces, negotiating terms with prospective tenants.
• Oversee and manage operational and service contracts, including security, cleaning, and maintenance, ensuring high service standards.
• Monitor lease renewals and implement measures to maintain high occupancy rates.
• Coordinate with government authorities and relevant entities to ensure regulatory compliance and smooth project execution.
• Ensure daily coordination of facility management and maintenance teams for efficient mall operations.
• Prepare and submit comprehensive reports on mall operations, occupancy, and financial collections.

Qualifications and Experience

• Bachelor's degree in Business Administration, Real Estate, Engineering, or a closely related field.
• A minimum of 5 years of experience in commercial property management or mixed-use project management.
• Proven experience in managing tenant relations, overseeing rent collections, and handling commercial leasing.

Required Skills

• Strong leadership, management, and decision-making capabilities.
• Excellent communication and negotiation skills.
• Proficiency in managing operations and problem-solving.
• Thorough understanding of contracts, operational procedures, and property management best practices.
• Proficiency in Microsoft Excel and familiarity with property management and operational systems.

Work Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The required experience for this role is between 5 to 10 years.