
OBD Booking senior officer📣 Job Ad
in Fakeeh Care Group
about 1 hour ago
| Contract Type | Full-time | |
| Workplace type | On-site | |
| Location | Makkah |
About the Role
Fakeeh Care Group is seeking a dedicated and organized OBD Booking Senior Officer to join our team in Makkah, Saudi Arabia. This full-time position is crucial for ensuring the smooth operation of our outpatient clinics by managing doctor schedules, patient appointments, and related administrative tasks. The ideal candidate will be adept at handling a high volume of inquiries and possess excellent communication and customer service skills.
Key Responsibilities
- Accurately enter Outpatient Department (OPD) doctors' schedules into the system.
- Review the daily Outpatient Clinic schedule to ensure its accuracy and the availability of medical staff.
- Apply cancellations, sick leave, or any other changes to the outpatient clinic schedule sheet as provided by the Outpatient Director or via internal mail.
- Check physicians' leave requests to ensure that clinics are appropriately closed during their absence.
- Inform the Medical Records unit of any duplication identified in medical records.
- Perform all necessary call center functions to cover any shortages in OPD bookings.
- Respond to customer inquiries and complaints accurately and within the established time frame.
- Coordinate with medical staff and other departments to ensure that all scheduling conflicts or issues are resolved promptly.
- Monitor and track patient appointments to ensure efficient clinic flow and minimize patient waiting times.
- Assist patients with appointment rescheduling or cancellations, providing alternative options when necessary.
- Provide support to patients and families by giving clear directions to OPD facilities and assisting with any appointment-related questions.
- Perform other duties as assigned within the scope of the job.
Qualifications and Requirements
- Ability to handle a high volume of calls or inquiries in a timely and efficient manner.
- Experience required: 0-1 year.
Required Skills
- Strong communication skills.
- Excellent customer service skills.
Work Environment and Details
This is a full-time position located in Makkah, Saudi Arabia. The role is integral to the operational efficiency of Fakeeh Care Group's outpatient services.
Requirements
- No experience required
Similar Jobs
You may also like
- Related OBD Booking senior officer Opportunities
- Sales Manager Jobs in Riyadh
- Real Estate Marketer Jobs in Riyadh
- Sales Supervisor Jobs in Riyadh
- Teleseller Jobs in Riyadh
- Content Creator Jobs in Riyadh
- Other Job Fields in Makkah
- Sales Manager Jobs in Makkah
- Sales Supervisor Jobs in Makkah
- Content Creator Jobs in Makkah
- Administrative Assistant Jobs in Makkah
- Sales Representative Jobs in Makkah
- Marketing Specialist Jobs in Makkah
- Sales Specialist Jobs in Makkah
- General Accountant Jobs in Makkah
- Production Supervisor Jobs in Makkah
- Business Development Specialist Jobs in Makkah
- Explore Jobs Across Saudi Arabia
- Seller Jobs in Al Majardah
- Technical Support Specialist Jobs in Jeddah
- Data Collector Jobs in Buraydah
- Treasurer Jobs in Riyadh
- Medical Laboratory Technician Jobs in Buraydah
- Ticket Seller Jobs in Jeddah
- Graphic Designer Jobs in Jeddah
- Data Collector Jobs in Dammam
- Purchasing Manager Jobs in Makkah
- Cashier Jobs in Makkah