Outpatient - Pharmacy Technician📣 Job Ad

About the Role

Fakeeh Care Group is seeking a dedicated Outpatient Pharmacy Technician to join our team in Makkah, Saudi Arabia. This full-time position involves providing pharmacy services to outpatients and other customers under the supervision of a licensed pharmacist, contributing to effective medication management and patient safety.

Key Responsibilities

• Assemble and dispense pharmacy medication orders under the direct supervision of a licensed pharmacist.
• Perform re-packaging of oral dosage forms for outpatient dispensing, ensuring accurate labeling and record-keeping.
• Identify and manage nearly expired medications, maintain proper storage conditions, and keep necessary records.
• Calculate the precise amount of drug product required for prescription preparation.
• Demonstrate knowledge of proper storage and handling procedures for hazardous materials, including first aid measures for accidental exposure.
• Arrange medication stocks from the medical stockroom to ensure adequate supply within the pharmacy.
• Consistently ensure patient safety and the practice of safe medication management.
• Exhibit knowledge of commonly used over-the-counter (OTC) drugs.
• Report any discovered medication errors and adverse drug reactions (ADRs) to the pharmacy head.
• Enroll in and complete continuous education programs focusing on medication management, high-risk medications, and medication errors.
• Educate patients and their families about health conditions, treatments, and preventative measures, where applicable.
• Perform outpatient pharmacy automation-related functions, including maintaining stock levels in the Automated Storage and Retrieval Device.
• Serve as the first line of support for troubleshooting automation issues and coordinate with vendor technical support.
• Coordinate automation maintenance, troubleshooting, and manage downtime effectively.
• Perform other assigned duties within the scope of the job.
• Uphold Fakeeh Care's Person-Centered care values in all duties and tasks.
• Actively contribute to continuous improvement initiatives within the scope of the role.
• Adhere to all safety protocols and proactively address any job-related safety concerns.
• Maintain strict confidentiality of all sensitive information.
• Comply with cybersecurity policies and standards and participate in awareness training.
• Adhere to and uphold Fakeeh Care's code of conduct, policies, and ethical standards.
• Complete all mandatory education requirements at least one month prior to their expiration.

Qualifications and Requirements

• Possess a diploma in pharmacy.
• Have 0-2 years of experience in a hospital pharmacy setting.
• Demonstrate a good command of oral and written English; Arabic proficiency is preferable.
• Hold a valid license to practice as issued by the relevant regional health regulatory authority, such as SCFHS or DHA.
• Actively strive to upgrade professional skills through engaging in appropriate professional training and experience.

Required Skills

• Pharmacy Medication Dispensing
• Medication Re-packaging
• Medication Storage and Handling
• Hazardous Materials Handling
• Patient Safety
• Over-the-Counter (OTC) Drugs knowledge
• Medication Errors and ADR Reporting
• Continuous Education engagement
• Patient Education
• Outpatient Pharmacy Automation operations
• Troubleshooting skills
• Continuous Improvement mindset
• Adherence to Safety Protocols
• Confidentiality
• Understanding of Cybersecurity Policies
• Upholding Code of Conduct

Work Environment and Details

This is a full-time position based in Makkah, Makkah Province, Saudi Arabia. The role requires 0-1 years of experience. The company is Fakeeh Care Group.