People & Culture Supervisor- (Saudis Only)📣 Job Ad

About the Role

Fairmont Hotels & Resorts is seeking a People & Culture Supervisor for its Makkah Clock Royal Tower, A Fairmont Hotel, located in the Makkah Region. This role is integral to supporting the daily operations of the People & Culture department, ensuring a positive and compliant work environment for all colleagues. Reporting to the P&C Manager, the People & Culture Supervisor will contribute to various HR functions, including recruitment, colleague relations, administrative support, and data management. This is a full-time position based in Makkah.

Key Responsibilities

• Ensure the effective day-to-day operation of the Human Resources Department as required.
• Assist with the recruitment process, including posting positions, screening CVs, and contacting applicants.
• Foster and promote positive Colleague relations by creating an environment that encourages open communication, trust, and mutual respect.
• Ensure the People & Culture department complies with all corporate, regional, and hotel policies and procedures, as well as governmental regulations pertaining to all colleagues.
• Provide calendar and administrative assistance for the People & Culture Leaders.
• Prioritize all telephone calls and manage in-person external and internal visitors.
• Handle locker requests, name badges, IDs, colleague letters, purchase requisitions, and expense reports as necessary.
• Compose correspondence for the PC Department, including letters and contracts.
• Support internal PC projects by tracking necessary actions and updating reports on progress.
• Maintain and file employee records.
• Handle all office administration duties such as faxes, mail, phones, photocopying, and managing office supplies.
• Assist with and support colleague events, including leadership meetings, colleague receptions, and annual events.
• Assist with the scheduling of interviews.
• Prepare Offer Letters and Recognition letters for internal promotions and transfers.
• Manage the People & Culture Information System, ensuring data integrity and proper documentation, including adding new colleagues and updating salary and designation changes.
• Manage Employee Action Forms, ensuring accuracy regarding vacation entitlements, promotions, and salary changes.
• Be responsible for monthly invoices, monthly timesheets, and adding email accounts for new colleagues.
• Perform other duties as assigned.

Qualifications and Requirements

• Must be a Saudi national due to local legislation.
• Minimum of 2 years of administration experience, preferably within a hotel environment.
• Ability to develop and encourage an open, stimulating, and trusting environment that reflects the Company Mission, Brand Promise, and Values.
• Highly responsible and able to handle confidential information with the utmost discretion.
• Highly organized with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Professional telephone manner and demeanor with a natural response to 'smile' on the phone.
• University/College degree or diploma, preferably with a formal education in People & Culture Management.

Required Skills

• Recruitment
• Colleague Relations
• Policy and Procedure Compliance
• Administration
• Interpersonal Skills
• Written Communication
• Verbal Communication
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Microsoft PowerPoint

Work Environment

This is a full-time position based in Makkah. Fairmont Hotels & Resorts, part of Accor, offers a world of opportunities. The role is situated within the Makkah Clock Royal Tower, A Fairmont Hotel.