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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah

About the Role

Fairmont Hotels & Resorts is seeking a People & Culture Supervisor for its Makkah Clock Royal Tower, A Fairmont Hotel, located in the Makkah Region. This role is integral to supporting the daily operations of the People & Culture department, ensuring a positive and compliant work environment for all colleagues. Reporting to the P&C Manager, the People & Culture Supervisor will contribute to various HR functions, including recruitment, colleague relations, administrative support, and data management. This is a full-time position based in Makkah.

Key Responsibilities

  • Ensure the effective day-to-day operation of the Human Resources Department as required.
  • Assist with the recruitment process, including posting positions, screening CVs, and contacting applicants.
  • Foster and promote positive Colleague relations by creating an environment that encourages open communication, trust, and mutual respect.
  • Ensure the People & Culture department complies with all corporate, regional, and hotel policies and procedures, as well as governmental regulations pertaining to all colleagues.
  • Provide calendar and administrative assistance for the People & Culture Leaders.
  • Prioritize all telephone calls and manage in-person external and internal visitors.
  • Handle locker requests, name badges, IDs, colleague letters, purchase requisitions, and expense reports as necessary.
  • Compose correspondence for the PC Department, including letters and contracts.
  • Support internal PC projects by tracking necessary actions and updating reports on progress.
  • Maintain and file employee records.
  • Handle all office administration duties such as faxes, mail, phones, photocopying, and managing office supplies.
  • Assist with and support colleague events, including leadership meetings, colleague receptions, and annual events.
  • Assist with the scheduling of interviews.
  • Prepare Offer Letters and Recognition letters for internal promotions and transfers.
  • Manage the People & Culture Information System, ensuring data integrity and proper documentation, including adding new colleagues and updating salary and designation changes.
  • Manage Employee Action Forms, ensuring accuracy regarding vacation entitlements, promotions, and salary changes.
  • Be responsible for monthly invoices, monthly timesheets, and adding email accounts for new colleagues.
  • Perform other duties as assigned.

Qualifications and Requirements

  • Must be a Saudi national due to local legislation.
  • Minimum of 2 years of administration experience, preferably within a hotel environment.
  • Ability to develop and encourage an open, stimulating, and trusting environment that reflects the Company Mission, Brand Promise, and Values.
  • Highly responsible and able to handle confidential information with the utmost discretion.
  • Highly organized with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
  • Professional telephone manner and demeanor with a natural response to 'smile' on the phone.
  • University/College degree or diploma, preferably with a formal education in People & Culture Management.

Required Skills

  • Recruitment
  • Colleague Relations
  • Policy and Procedure Compliance
  • Administration
  • Interpersonal Skills
  • Written Communication
  • Verbal Communication
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft PowerPoint

Work Environment

This is a full-time position based in Makkah. Fairmont Hotels & Resorts, part of Accor, offers a world of opportunities. The role is situated within the Makkah Clock Royal Tower, A Fairmont Hotel.


Requirements

  • For Saudis Only
  • Requires 2-5 Years experience

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