People & Culture Generalist📣 Job Ad

About the Role

BOUNCE MIDDLE EAST is seeking a dynamic and detail-oriented People & Culture Generalist to join our team in Riyadh, Saudi Arabia. This role is designed to ensure the smooth and efficient operation of our People & Culture (P&C) function, supporting the entire employee lifecycle. The P&C Generalist will contribute to maintaining high energy, fostering growth, and delivering a world-class team experience, acting as a key support for operational excellence within the P&C department. This position is suitable for individuals with 0-1 years of experience eager to contribute to a fast-paced environment. You will play a key role in ensuring precision, speed, and compliance in all P&C activities, from accurate payroll inputs to the meticulous organization of critical P&C processes.

Key Responsibilities

• Live and embody the BOUNCE vision, values, and culture, setting a positive example for the team.
• Contribute to building connectivity and unity within the territory, inspiring colleagues to achieve their best.
• Foster strong venue-to-venue relationships that align with and promote the BOUNCE Mission.
• Monitor and reinforce company culture through disciplined and timely follow-up actions.
• Serve as the primary point of contact for day-to-day employment law guidance and P&C compliance matters.
• Maintain a comprehensive understanding of Saudi Labour Law and ensure all employment practices adhere to its regulations.
• Support managers in disciplinary processes, including investigations, verbal and written warnings, performance improvement plans, and terminations.
• Prepare compliant employment documentation, such as contracts, amendments, disciplinary letters, and termination notices.
• Identify and escalate potential legal and compliance risks before they develop into significant issues.
• Ensure all employee records and employment actions are thoroughly documented and prepared for audits.
• Support internal investigations with utmost confidentiality, fairness, and procedural compliance.
• Maintain accurate and up-to-date employee records across all relevant systems.
• Manage administrative aspects of recruitment, including offers, onboarding, probation periods, contract renewals, exits, and end-of-service benefits (EOSB).
• Prepare employment letters and official documentation within established service level agreements (SLAs).
• Address People & Culture queries with discretion and professionalism.
• Ensure full compliance with all aspects of Saudi labour law.
• Manage employee records and transactions across government platforms including Qiwa, GOSI, Mudad, Muqeem, Absher, and MHRSD.
• Monitor Saudization targets and actively support workforce nationalisation initiatives.
• Coordinate work permits, Iqamas, profession changes, and other government registrations.
• Ensure all government deadlines, renewals, and submissions are completed accurately and on time.
• Maintain compliance with all regulatory requirements related to employment and workforce administration.
• Cultivate strong working relationships with government agencies and external PRO partners.
• Proactively identify compliance risks and implement necessary corrective actions.
• Prepare accurate monthly payroll inputs, ensuring all data is correct and timely.
• Manage attendance, leave, overtime, and conduct payroll validations to ensure accuracy.
• Ensure correct GOSI contributions, allowances, deductions, and EOSB calculations.
• Maintain audit-ready records for payroll and attendance data.
• Provide organized administrative support to the P&C team and leadership, including travel arrangements, visa processing, hotel bookings, and medical insurance coordination.
• Coordinate with the PRO Agency to ensure document validity and maintain an up-to-date and compliant policy library.
• Track and report on key P&C metrics, safeguard sensitive data, and provide ad-hoc analysis.
• Champion continuous process and system improvements and model disciplined time management.
• Maintain the confidentiality of sensitive HR data and contribute to ad-hoc reporting and analysis as required.

Qualifications and Requirements

• Proven experience with P&C systems and payroll coordination.
• Demonstrated knowledge of KSA labour laws.
• Exceptional organization, discipline, and time-management skills.
• High attention to detail and a commitment to accuracy.
• A proactive, can-do attitude with a strong sense of ownership.

Required Skills

• Proficiency in Saudi Labour Law and KSA labour laws.
• Experience with P&C systems and payroll coordination.
• Excellent communication and follow-up abilities.
• Strong attention to detail and a high degree of accuracy.
• Proactive approach and a strong sense of ownership.
• Technology savvy and receptive to utilizing new systems and processes.

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role operates within a dynamic, fast-paced environment, supporting the People & Culture function of BOUNCE MIDDLE EAST.