Trainer📣 Job Ad

About the Role

Apparel Group is seeking a dedicated Trainer to join their team in Jiddah, Makkah, Saudi Arabia. This full-time position is crucial in supporting the company's training mission by focusing on skill development and quality initiatives within the Food and Beverage (F&B) teams. The Trainer will be instrumental in ensuring that all F&B operations align with the company's values, policies, and procedures, contributing to enhanced employee performance and customer satisfaction.

Key Responsibilities

• Conduct comprehensive training needs analyses in collaboration with the Training Manager to identify skill gaps and development opportunities.
• Devise and communicate a clear monthly and weekly departmental training plan, actively scheduling team members for F&B training sessions.
• Ensure the availability of a comprehensive and up-to-date F&B manual, along with F&B policies and procedures and task breakdowns, providing each team member with a personal copy.
• Coordinate F&B orientation for all new team members, ensuring they complete their training checklist within their first week of employment.
• Maintain accurate documentation of training attendance for each team member.
• Communicate and deliver training on F&B standards, policies, and procedures to all relevant staff.
• Maximize employee productivity and morale within the store while consistently maintaining discipline in accordance with F&B guidelines and local regulations.
• Research and design innovative new training programs to continuously improve the F&B team's capabilities.
• Ensure new joiners are trained on correct stock packages and required stock levels to maximize sales potential.
• Uphold high standards of visual merchandising and maintenance amongst all staff.
• Effectively communicate any changes in stock or store layout to all members of the team.
• Ensure that each team member adheres to retail standards.
• Oversee back store operations and the replenishment of merchandise.
• Ensure the restaurant has a robust health and safety program in place.
• Take responsibility for making team members aware of any hazards and ensuring proper training is completed and documented.
• Conduct regular workplace inspections to identify and address potential risks.
• Respond to and correct unsafe acts and conditions promptly.
• Report work-related injuries and illnesses to the appropriate internal and external authorities.
• Perform accident investigations for all work-related injuries and illnesses.
• Enforce employee compliance with the restaurant's health and safety policies and procedures.
• Initiate performance counseling and take disciplinary actions for non-compliance with health and safety matters.
• Keep the Area Manager and Sales Operation Manager informed of any conditions or practices that may pose a hazard to employees.
• Make recommendations for improvements to the store's health and safety practices and program.

Qualifications and Requirements

• The ability to conduct training need analysis.
• Proficiency in developing training plans.
• Knowledge of F&B policies and procedures.
• Experience in employee orientation processes.
• Skills in training documentation.
• Ability to enhance employee productivity and morale.
• Experience in discipline management.
• Capability in training program design.
• Understanding of stock management principles.
• Knowledge of visual merchandising techniques.
• Familiarity with retail standards.
• Experience in back store operations.
• Understanding of merchandise replenishment.
• Knowledge of health and safety regulations.
• Familiarity with the use of personal protective equipment (PPE).
• Adherence to safe work practices and procedures.
• Ability in hazard identification.
• Experience conducting workplace inspections.
• Skills in accident investigation.
• Capability in performance counseling.
• Experience with disciplinary actions.

Required Skills

• Training Need Analysis
• Training Plan Development
• F&B Policies and Procedures
• Employee Orientation
• Training Documentation
• Employee Productivity Enhancement
• Employee Morale Building
• Discipline Management
• Training Program Design
• Stock Management
• Visual Merchandising
• Retail Standards Implementation
• Back Store Operations Management
• Merchandise Replenishment
• Health and Safety Compliance
• Personal Protective Equipment (PPE) Usage
• Safe Work Practices
• Hazard Identification and Mitigation
• Workplace Inspections
• Accident Investigation
• Performance Counseling
• Disciplinary Actions

Work Context

This is a full-time position based in Jiddah, Makkah, Saudi Arabia. The role requires 0-1 year of experience. The salary for this position is not disclosed.