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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah

About the Role

Apparel Group is seeking a dedicated Trainer to join their team in Jiddah, Makkah, Saudi Arabia. This full-time position is crucial in supporting the company's training mission by focusing on skill development and quality initiatives within the Food and Beverage (F&B) teams. The Trainer will be instrumental in ensuring that all F&B operations align with the company's values, policies, and procedures, contributing to enhanced employee performance and customer satisfaction.

Key Responsibilities

  • Conduct comprehensive training needs analyses in collaboration with the Training Manager to identify skill gaps and development opportunities.
  • Devise and communicate a clear monthly and weekly departmental training plan, actively scheduling team members for F&B training sessions.
  • Ensure the availability of a comprehensive and up-to-date F&B manual, along with F&B policies and procedures and task breakdowns, providing each team member with a personal copy.
  • Coordinate F&B orientation for all new team members, ensuring they complete their training checklist within their first week of employment.
  • Maintain accurate documentation of training attendance for each team member.
  • Communicate and deliver training on F&B standards, policies, and procedures to all relevant staff.
  • Maximize employee productivity and morale within the store while consistently maintaining discipline in accordance with F&B guidelines and local regulations.
  • Research and design innovative new training programs to continuously improve the F&B team's capabilities.
  • Ensure new joiners are trained on correct stock packages and required stock levels to maximize sales potential.
  • Uphold high standards of visual merchandising and maintenance amongst all staff.
  • Effectively communicate any changes in stock or store layout to all members of the team.
  • Ensure that each team member adheres to retail standards.
  • Oversee back store operations and the replenishment of merchandise.
  • Ensure the restaurant has a robust health and safety program in place.
  • Take responsibility for making team members aware of any hazards and ensuring proper training is completed and documented.
  • Conduct regular workplace inspections to identify and address potential risks.
  • Respond to and correct unsafe acts and conditions promptly.
  • Report work-related injuries and illnesses to the appropriate internal and external authorities.
  • Perform accident investigations for all work-related injuries and illnesses.
  • Enforce employee compliance with the restaurant's health and safety policies and procedures.
  • Initiate performance counseling and take disciplinary actions for non-compliance with health and safety matters.
  • Keep the Area Manager and Sales Operation Manager informed of any conditions or practices that may pose a hazard to employees.
  • Make recommendations for improvements to the store's health and safety practices and program.

Qualifications and Requirements

  • The ability to conduct training need analysis.
  • Proficiency in developing training plans.
  • Knowledge of F&B policies and procedures.
  • Experience in employee orientation processes.
  • Skills in training documentation.
  • Ability to enhance employee productivity and morale.
  • Experience in discipline management.
  • Capability in training program design.
  • Understanding of stock management principles.
  • Knowledge of visual merchandising techniques.
  • Familiarity with retail standards.
  • Experience in back store operations.
  • Understanding of merchandise replenishment.
  • Knowledge of health and safety regulations.
  • Familiarity with the use of personal protective equipment (PPE).
  • Adherence to safe work practices and procedures.
  • Ability in hazard identification.
  • Experience conducting workplace inspections.
  • Skills in accident investigation.
  • Capability in performance counseling.
  • Experience with disciplinary actions.

Required Skills

  • Training Need Analysis
  • Training Plan Development
  • F&B Policies and Procedures
  • Employee Orientation
  • Training Documentation
  • Employee Productivity Enhancement
  • Employee Morale Building
  • Discipline Management
  • Training Program Design
  • Stock Management
  • Visual Merchandising
  • Retail Standards Implementation
  • Back Store Operations Management
  • Merchandise Replenishment
  • Health and Safety Compliance
  • Personal Protective Equipment (PPE) Usage
  • Safe Work Practices
  • Hazard Identification and Mitigation
  • Workplace Inspections
  • Accident Investigation
  • Performance Counseling
  • Disciplinary Actions

Work Context

This is a full-time position based in Jiddah, Makkah, Saudi Arabia. The role requires 0-1 year of experience. The salary for this position is not disclosed.


Requirements

  • No experience required

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