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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah

About the Role

Apparel Group is seeking a dedicated Trainer to join our team in Jiddah, Makkah, Saudi Arabia. This full-time position is integral to the company's training mission, focusing on skill development and quality enhancement within the Food and Beverage (F&B) teams. The Trainer will ensure all team members are proficient in F&B values, policies, and procedures, contributing to a high standard of service and operational excellence.

Key Responsibilities

  • Conduct comprehensive training needs analyses in collaboration with the Training Manager to identify skill gaps and development opportunities.
  • Develop and communicate a detailed monthly and weekly departmental training plan, actively scheduling team members for F&B training sessions.
  • Ensure the availability of an up-to-date F&B manual, current F&B policies and procedures, and task breakdowns, providing each team member with a personal copy.
  • Coordinate F&B orientation for all new team members, ensuring their training checklist is completed within their first week of employment.
  • Maintain accurate documentation of training attendance for every team member.
  • Effectively communicate and train staff on F&B standards, policies, and procedures.
  • Maximize employee productivity and morale within the store while consistently maintaining discipline in accordance with F&B guidelines and local regulations.
  • Research and design innovative new training programs to enhance team capabilities.
  • Ensure new joiners are trained on correct stock packaging and required stock levels to maximize sales potential.
  • Uphold high standards of visual merchandising and maintenance amongst all staff.
  • Effectively communicate any changes in stock or store layout to all team members.
  • Ensure each team member adheres to retail standards.
  • Oversee back store operations and the replenishment of merchandise.
  • Ensure the restaurant has a robust health and safety program in place.
  • Take responsibility for making team members aware of any hazards and ensuring proper training is completed and documented.
  • Conduct regular workplace inspections to identify and address potential risks.
  • Respond to and correct unsafe acts and conditions promptly.
  • Report all work-related injuries and illnesses to the appropriate internal and external authorities.
  • Perform accident investigations for all work-related injuries and illnesses.
  • Enforce employee compliance with the restaurant's health and safety policies and procedures.
  • Initiate performance counseling and take disciplinary actions for non-compliance with health and safety matters.
  • Keep the Area Manager and Sales Operation Manager informed of any conditions or practices that may pose a hazard to employees.
  • Make recommendations for improvements to the store's health and safety practices and program.

Qualifications and Requirements

  • Ability to conduct training needs analysis.
  • Ability to devise and communicate a monthly and weekly departmental training plan.
  • Ability to ensure F&B manual, policies, and procedures are available and distributed.
  • Ability to coordinate new team member orientation and checklist completion.
  • Ability to document training attendance.
  • Ability to communicate and train on F&B standards and policies.
  • Ability to maximize employee productivity and morale.
  • Ability to maintain discipline within F&B guidelines and local regulations.
  • Ability to research and design new training programs.
  • Ability to ensure correct stock packaging and stock levels are practiced by new joiners.
  • Ability to ensure high standards of visual merchandising and maintenance.
  • Ability to effectively communicate changes in stock or store layout.
  • Ability to ensure adherence to retail standards.
  • Ability to manage back store operations and merchandise replenishment.
  • Knowledge of Health & Safety protocols.
  • Ability to ensure the use or wearing of personal protective equipment (PPE) as required.
  • Ability to work in a manner that does not endanger anyone.
  • Knowledge of and adherence to safe work practices and procedures.
  • Ability to conduct regular workplace inspections.
  • Ability to respond to and correct unsafe acts and conditions.
  • Ability to report work-related injuries and illnesses.
  • Ability to perform accident investigations.
  • Ability to enforce employee compliance with health and safety policies.
  • Ability to initiate performance counseling and take disciplinary actions.
  • Ability to keep management informed of potential hazards.
  • Ability to make recommendations for health and safety improvements.

Required Skills

  • Training Need Analysis
  • Training Plan Development
  • F&B Policies and Procedures
  • Employee Orientation
  • Training Documentation
  • Employee Productivity Enhancement
  • Morale Building
  • Discipline Management
  • Training Program Design
  • Stock Management
  • Visual Merchandising
  • Retail Standards Implementation
  • Back Store Operations Management
  • Merchandise Replenishment
  • Health & Safety Compliance
  • Personal Protective Equipment (PPE) Usage
  • Safe Work Practices
  • Workplace Inspections
  • Accident Investigation
  • Performance Counseling
  • Disciplinary Actions

Work Environment and Details

This is a full-time position based in Jiddah, Makkah, Saudi Arabia. The role involves working within the Food and Beverage (F&B) department of Apparel Group.


Requirements

  • No experience required

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