Trainer📣 Job Ad

About the Role

Apparel Group is seeking a dedicated Trainer to join our team in Jiddah, Makkah, Saudi Arabia. This full-time position is integral to the company's training mission, focusing on skill development and quality enhancement within the Food and Beverage (F&B) teams. The Trainer will ensure all team members are proficient in F&B values, policies, and procedures, contributing to a high standard of service and operational excellence.

Key Responsibilities

• Conduct comprehensive training needs analyses in collaboration with the Training Manager to identify skill gaps and development opportunities.
• Develop and communicate a detailed monthly and weekly departmental training plan, actively scheduling team members for F&B training sessions.
• Ensure the availability of an up-to-date F&B manual, current F&B policies and procedures, and task breakdowns, providing each team member with a personal copy.
• Coordinate F&B orientation for all new team members, ensuring their training checklist is completed within their first week of employment.
• Maintain accurate documentation of training attendance for every team member.
• Effectively communicate and train staff on F&B standards, policies, and procedures.
• Maximize employee productivity and morale within the store while consistently maintaining discipline in accordance with F&B guidelines and local regulations.
• Research and design innovative new training programs to enhance team capabilities.
• Ensure new joiners are trained on correct stock packaging and required stock levels to maximize sales potential.
• Uphold high standards of visual merchandising and maintenance amongst all staff.
• Effectively communicate any changes in stock or store layout to all team members.
• Ensure each team member adheres to retail standards.
• Oversee back store operations and the replenishment of merchandise.
• Ensure the restaurant has a robust health and safety program in place.
• Take responsibility for making team members aware of any hazards and ensuring proper training is completed and documented.
• Conduct regular workplace inspections to identify and address potential risks.
• Respond to and correct unsafe acts and conditions promptly.
• Report all work-related injuries and illnesses to the appropriate internal and external authorities.
• Perform accident investigations for all work-related injuries and illnesses.
• Enforce employee compliance with the restaurant's health and safety policies and procedures.
• Initiate performance counseling and take disciplinary actions for non-compliance with health and safety matters.
• Keep the Area Manager and Sales Operation Manager informed of any conditions or practices that may pose a hazard to employees.
• Make recommendations for improvements to the store's health and safety practices and program.

Qualifications and Requirements

• Ability to conduct training needs analysis.
• Ability to devise and communicate a monthly and weekly departmental training plan.
• Ability to ensure F&B manual, policies, and procedures are available and distributed.
• Ability to coordinate new team member orientation and checklist completion.
• Ability to document training attendance.
• Ability to communicate and train on F&B standards and policies.
• Ability to maximize employee productivity and morale.
• Ability to maintain discipline within F&B guidelines and local regulations.
• Ability to research and design new training programs.
• Ability to ensure correct stock packaging and stock levels are practiced by new joiners.
• Ability to ensure high standards of visual merchandising and maintenance.
• Ability to effectively communicate changes in stock or store layout.
• Ability to ensure adherence to retail standards.
• Ability to manage back store operations and merchandise replenishment.
• Knowledge of Health & Safety protocols.
• Ability to ensure the use or wearing of personal protective equipment (PPE) as required.
• Ability to work in a manner that does not endanger anyone.
• Knowledge of and adherence to safe work practices and procedures.
• Ability to conduct regular workplace inspections.
• Ability to respond to and correct unsafe acts and conditions.
• Ability to report work-related injuries and illnesses.
• Ability to perform accident investigations.
• Ability to enforce employee compliance with health and safety policies.
• Ability to initiate performance counseling and take disciplinary actions.
• Ability to keep management informed of potential hazards.
• Ability to make recommendations for health and safety improvements.

Required Skills

• Training Need Analysis
• Training Plan Development
• F&B Policies and Procedures
• Employee Orientation
• Training Documentation
• Employee Productivity Enhancement
• Morale Building
• Discipline Management
• Training Program Design
• Stock Management
• Visual Merchandising
• Retail Standards Implementation
• Back Store Operations Management
• Merchandise Replenishment
• Health & Safety Compliance
• Personal Protective Equipment (PPE) Usage
• Safe Work Practices
• Workplace Inspections
• Accident Investigation
• Performance Counseling
• Disciplinary Actions

Work Environment and Details

This is a full-time position based in Jiddah, Makkah, Saudi Arabia. The role involves working within the Food and Beverage (F&B) department of Apparel Group.