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About the Role

PhysicsWallah (PW) is seeking a motivated Operations Manager to lead and develop its centers in Riyadh, Saudi Arabia. This role is essential for ensuring the smooth daily operation of facilities, fostering growth, and providing a positive experience for students and the team. The Operations Manager will oversee daily operations, manage staff, and ensure the overall success and functioning of the Riyadh centers.

Key Responsibilities

• Oversee the daily operations of the center.
• Manage employee and administrative team schedules, and support student needs.
• Monitor operational execution and identify areas for efficiency improvement.
• Coordinate with sales and academic teams to ensure seamless customer service.
• Engage with the workforce and manage the operational budget.
• Ensure compliance with local regulations and company policies.
• Lead initiatives for expansion or relocation to new sites as required.

Qualifications and Requirements

• 3 to 6 years of experience in operations management or center management.
• A Bachelor's degree in Business Administration or a related field.
• Demonstrated leadership and problem-solving skills.
• Proficiency in operational systems and processes.
• Fluency in both spoken and written Arabic and English.

Required Skills

• Operations Management
• Team Management
• Sales and Marketing principles
• Customer Service excellence
• Performance Improvement strategies
• Coordination and Collaboration
• Budgeting and Financial Management
• Leadership
• Adaptability for relocation or expansion initiatives

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. PhysicsWallah (PW) offers a competitive salary for this role.