Assistant Store Manager📣 Job Ad

About the Assistant Store Manager Role

Apparel Group is seeking an Assistant Store Manager to join our team in Riyadh, Saudi Arabia. This role is integral to supporting daily store operations and ensuring a high standard of customer experience. The Assistant Store Manager will collaborate closely with the Store Manager, taking on various managerial duties and assuming full responsibility for store operations in the Store Manager's absence. The primary focus is on overseeing daily activities, effectively managing staff, achieving sales targets, and maintaining customer satisfaction.

Key Responsibilities

• Prioritize customer needs and promote a strong customer service focus throughout the store, leading by example.
• Implement strategies to meet or exceed sales targets, ensuring team members understand their Key Performance Indicators (KPIs).
• Execute promotional offers and sales strategies to drive revenue and achieve business objectives.
• Conduct regular store administration audits, address issues, and implement procedural changes effectively.
• Partner with the Store Manager to set and monitor sales targets, analyzing performance data.
• Oversee inventory control and merchandising to ensure product availability, maintaining accurate stock levels through regular checks and replenishment.
• Ensure store layout and presentation align with brand standards, maintaining visual merchandising and store maintenance.
• Communicate stock or layout changes to team members and ensure adherence to retail standards.
• Manage back store operations and ensure efficient merchandise replenishment.
• Monitor salesperson schedules, including work hours, vacations, and days off, and maintain leave records.
• Address salesperson concerns, provide performance feedback, and offer counseling as needed.
• Encourage salesperson participation in setting store goals and developing plans.
• Ensure the store reflects the company image through personal presentation and adherence to the dress code.
• Implement corrective action and progressive discipline when necessary.
• Ensure adherence to security procedures and maintain awareness regarding stock and money security.
• Demonstrate dependability, reliability, and punctuality.
• Maintain strict confidentiality of all employee and employment-related information.
• Uphold the highest levels of integrity and ethics in all decision-making.

Qualifications and Experience

• A minimum of 2-5 years of progressive experience in a customer-focused retail environment.
• Demonstrated management experience, including leadership and problem-solving abilities.
• Proven track record in enhancing customer engagement and achieving or exceeding store sales KPIs.
• A bachelor's degree in business administration, retail management, or a related field is preferred.

Required Skills

• Customer Focus
• Sales Target Achievement
• Promotional Offer Implementation
• Sales Strategy Development and Execution
• Inventory Control
• Merchandising
• Stock Level Management
• Visual Merchandising
• Team Management
• Performance Feedback and Development
• Security Procedures
• Leadership Skills
• Problem-Solving Skills
• Customer Engagement

Work Details

This is a full-time position based in Riyadh, Saudi Arabia, with Apparel Group.