Branch Manager (Wholesale Store)📣 Job Ad

Position Purpose
We're looking for an extraordinary Leader to head up one of our most exceptional stores and contribute to our unique Sephora culture. As Store Manager, you are a key team member who inspires, leads by example, and makes life a little more beautiful for our clients and teams.

Client Experience:
- Create amazing customer experiences through strong client focus and collaboration.
- Seek ways to improve client service and build strong relationships.
- Provide extensive coaching and training to assist the team in meeting all commercial and operational KPI's.
- Energize and motivate the team through effective floor management.

Sales:
- Develop Strategic vision, Sales and Budget Strategies to drive results and maximize sales.
- Identify, analyze, and forecast sales and opportunities.
- Reinforce sales policies and techniques established at SEPHORA University.

Operations:
- Manage day-to-day store operations.
- Drive operational initiatives and ensure profitability and efficiency of the store.
- Optimize and oversee operations to ensure compliance with policies and guidelines.

Business:
- Provide support to the Retail Manager with knowledge of market conditions and client needs.
- Develop and propose short- and long-term strategies to drive sales.
- Network with other stores for best practices.

People:
- Enhance our culture by engaging through our Sephora EVP and Values.
- Help others grow by providing coaching and development.
- Ensure the team is using our digital learning tools effectively.

Qualifications:
- Passionate about sales and client service.
- Minimum 7 to 8 years' experience in store management.
- Bachelor's degree.
- Excellent communication skills and flexibility on the floor.

Join Bvlgari as a Store Manager in Riyadh, KSA!
Since 1884, Bvlgari's creations, inspired by Roman heritage, reflect extraordinary combinations of colored gemstones, innovation, and magnificence. We are seeking an exceptional Store Manager to lead our team and enhance customer satisfaction.

Key Responsibilities:

• Manage the entire boutique team, client, and business operations to achieve sales objectives and service KPIs.
• Build relationships of trust with all stakeholders, ensuring a structured and strong accountability system.
• Implement action plans based on mystery shopping and customer feedback.
• Lead your team by adopting a coaching posture to deliver a unique shopping experience.
• Engage actively in recruiting new customers and organizing events to generate new business opportunities.

Qualifications:

• Strong knowledge of luxury business procedures and processes.
• Proven leadership and team management experience.
• Excellent communication and customer relationship skills.
• Proficiency in business acumen and proactive engagement.

This role is designated for Saudi Arabian Nationals only. We look forward to your application and the possibility of you joining our esteemed team at Bvlgari.