Branch manager wholesale store Jobs in Makkah

BUSINESS INTRODUCTION
Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

JOB TITLE
Store Manager - Majid Al Futtaim LifeStyle - Furniture - Operations

ROLE SUMMARY
The Store Manager is responsible for the achievement of sales targets, managing and developing the store teams in order to maximize profitability, maintain brand and Company image, operational compliance and offer excellent customer experience. The role is fully accountable for the daily operations of the store and its workforce in line with the overall business objectives.

ROLE PROFILE

• Ensure the highest levels of customer service are delivered at all times. Take ownership for customer complaints and concerns and address these in a professional, efficient and effective manner.
• Coach and mentor the store teams to enhance customer service.
• Constantly assess team performance against set key criteria in order to strengthen the team skills.
• Drive sales and constantly strive to enhance business ensuring set KPI targets (such as net sales, footfall conversion, shrinkage, stock turn) are met.
• Create innovative approaches to attract new customers, expand store traffic, and enhance profitability.
• Identify key causes of underperformance, and drive action plans to respond accordingly through analysis and commercial awareness.
• Provide critical analytical feedback to the Operations, Buying and Planning Departments in relation to product, ranging, price.
• Ensure adherence to the “Model Store Standards” in relation to VM, taking accountability for the team understanding of the VM principles and standards.
• Plan, organize and execute in-store processes including cash intake and cash handling, stockroom and stock-take administration management.
• Ensure all Company Health & Safety, Security and Compliance policies are adhered to, raising any concerns to the Excellence and Compliance team in a timely manner.
• Continually deliver and review in-store duties, including but not limited to, cleaning procedures, pre-opening inspections and checks.

REQUIREMENTS

• Customer service expertise
• Commercial awareness
• Selling skills
• Analytical ability
• Data savvy
• High school certificate
• Minimum experience 45 years’ industry experience

WHAT WE OFFER
At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and is excited about our future. Work with over 50000 diverse and talented colleagues, all guided by our Leadership Model.

Join LenskartME as a Store Manager!
As Asia's largest omnichannel retailer and manufacturer of premium quality eyewear, Lenskart is at the forefront of revolutionizing the eyewear industry. We are seeking a dedicated and skilled Store Manager to oversee the operations of our store in Jiddah, Makkah, Saudi Arabia. In this leadership role, you will be responsible for enhancing our customer experience and managing the day-to-day operations of the store.

Main Responsibilities:

• Overall management of the store and upgrading all operational elements.
• Responsible for the financial accountability including cash collections and deposits.
• Plan weekly work schedules and allocate daily tasks to staff.
• Conduct daily meetings with employees regarding their roles and responsibilities.
• Train and supervise new employees, providing constructive feedback to enhance performance.
• Maintain optimal inventory levels and perform monthly stock audits.
• Ensure product displays comply with brand guidelines.
• Ensure POS and store equipment functionality.
• Collaborate with marketing and finance teams.
• Deliver exceptional customer service and handle customer complaints proactively.
• Monitor and achieve sales targets and enhance operational efficiency.
• Maintain workplace health and safety standards.

Ideal Candidate:
The ideal candidate will possess strong leadership qualities, a deep knowledge of eyewear products, and be committed to delivering excellent service and fostering a positive team environment. Prior experience in retail management is preferred.

What We Offer:
Join us to work alongside industry leaders and gain valuable experience within a recognized luxury fashion brand.