Business Analyst📣 Job Ad

Role Overview
We are seeking a Technical Business Analyst with 3–5 years of experience to act as the critical link between clients, sales teams, and delivery teams. This role goes beyond requirement gathering — it focuses on understanding client needs, shaping tailored solutions, drafting winning proposals, and supporting pre-sales activities. The ideal candidate combines technical knowledge with strong business acumen, ensuring that proposals are accurate, competitive, and aligned with client expectations.
Key Responsibilities

• Engage with clients to elicit, analyze, and validate requirements across AI, digital transformation, and platform projects.
• Translate client requirements into solution outlines, proposals, and statements of work (SoWs).
• Collaborate with pre-sales, product, and delivery teams to design feasible and cost-effective solutions.
• Develop and maintain pricing models, cost estimates, and commercial proposals.
• Support RFP/RFQ responses, ensuring proposals are compliant, compelling, and well-structured.
• Participate in client meetings and workshops to clarify scope, present solutions, and negotiate terms.
• Work closely with sales teams to position solutions competitively while maintaining profitability.
• Prepare supporting materials such as solution overviews, presentations, and technical documentation.
• Ensure that all proposals adhere to quality, service management, and information security standards (ISO 9001, 20000, 27001).

Qualifications & Experience

• Bachelor’s degree in Computer Science, Information Systems, Business, or related field.
• 3–5 years of experience as a Business Analyst, Pre-Sales Consultant, or Proposal Specialist in IT/digital services.
• Strong exposure to proposal writing, RFP/RFQ responses, and solution costing.
• Knowledge of AI, digital platforms, SaaS, and enterprise transformation services.
• Proficiency with tools such as MS Office, proposal automation platforms, JIRA/Confluence, Lucidchart.
• Excellent communication and presentation skills, with the ability to engage directly with clients and senior stakeholders.
• Experience with pricing strategies and negotiation in technology or consulting engagements.

Preferred Skills

• Experience in pre-sales roles or client-facing solution consulting.
• Familiarity with contractual and commercial frameworks.
• Strong financial acumen with ability to model costs, margins, and ROI.
• Certifications such as ITIL, Agile BA, or proposal management (*, APMP) are a plus.

About the Role:
Our client, a leading multinational AI and software company, is seeking a Senior Business Analyst to join their growing team in Riyadh, Saudi Arabia. They are looking for a Senior Business Analyst with over 8+ years of experience in business analysis, with solid experience in insurance processes and systems, and open to exploring new domains when there is a need.

Key Responsibilities for Senior Business Analyst:

• Business Analysis:
  • Requirement Gathering and Analysis: Engage with stakeholders to understand their needs and translate them into detailed specifications for software developers.
  • Documentation: Create and maintain comprehensive documentation, including business requirements, process flows, and user guides.
  • Process Improvement: Analyse existing workflows and systems, identify opportunities for process improvement to optimise the functional design.
  • Testing and Validation: Collaborate with QA teams to ensure that solutions meet business requirements and are free of defects.
  • Training and Support: Provide training and support to end-users and other stakeholders on new systems and processes.
• Change management and communication:
  • PMO: Lead and manage projects, ensuring they are delivered on time and within budget.
  • Stakeholder Management: Act as an intermediary between different stakeholders, ensuring their concerns are addressed and project objectives are met.
  • Data Analysis: Analyse business data to identify trends, patterns, and insights that can inform decision-making.

Qualifications and Experience for Senior Business Analyst:

• Bachelor’s degree in Business, Computer Science, or a related field.
• Minimum 8 years of experience as a Business Analyst in the insurance industry.
• Strong knowledge of Agile / Scrum methodologies and tools (JIRA, Confluence, MS Visio, Power BI, etc.)
• Proven experience in requirements analysis, documentation, and process mapping.
• Excellent analytical, communication, and stakeholder management skills.
• Professional certifications (CBAP, PMI-PBA, Agile) are an advantage.

Join Our Team as a Lead Business System Analyst!

We are excited to announce an opening at ICM People do Brasil for the position of Lead Business System Analyst in Saudi Arabia. This permanent role is a fantastic opportunity for professionals looking to impact the Oil and Gas Downstream sector through digital transformation.

Overview
The Downstream Digital Transformation Division supports various Admin Areas with digital capabilities. Your primary responsibility will be to detail all business requirements for downstream digital solutions, actively participate in solutions design stages including ideation, design sprints, and user interviews. You will synthesize information and end-user requirements to define features and software functionalities, assisting in designing customer journeys as well as steering digital projects.

Key Responsibilities

• Identify and document business requirements for downstream digital solutions.
• Participate in solution ideation, design sprints, and user interviews.
• Benchmark industry best practices and existing market solutions.
• Assist the product owner in detailing features and user stories.
• Translate end-user requirements into features and document in industry standard formats.
• Define clear acceptance criteria for design and development.

Minimum Requirements
The ideal candidate will hold a Bachelor’s degree in Computer Science or an Engineering field from a recognized program and possess a minimum of 15 years of experience in the Oil and Gas Downstream, including at least 10 years in digital solution development.

We are looking for dedicated professionals willing to relocate to Saudi Arabia and meet the required qualifications. If you're ready to take your career to new heights, we encourage you to apply!