Business Analyst📣 Job Ad

About the Company:
**** is a leading Saudi AI company focused on building a comprehensive enterprise automation platform. Our aim is to enable organizations to automate customer interactions, operational tasks, and service processes across various digital channels including voice, chat, and WhatsApp.

About the Job:
The Business Analyst will be central to Hams's automation delivery function. This role entails gathering requirements directly from stakeholders, translating these into workflow designs and integration specifications for implementation by backend engineers. You will ensure that the automation aligns with business outcomes and enterprise realities.

Role Responsibilities:

• Lead the gathering and clarification of business requirements.
• Break down business rules into structured logic blocks.
• Draft workflow documentation and functional specifications.
• Produce API integration requirement guides.
• Validate workflow outputs and track requirement changes.
• Prepare project timelines and business requirement documentation.
• Utilize engineering and AI automation tools effectively.

Qualifications:

• 1–3 years of experience in business analysis, product operations, or workflow design.
• Experience with requirements gathering and understanding of APIs.
• Background in SaaS, AI, or digital platforms is a plus.
• Adept at simplifying complexity into executable logic.

If you are interested in growing your career in defining automation workflows and converting business requirements into actionable logic, we invite you to apply.

Join Mace as a Business Analyst!
At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities, and societies across the globe.

The Project:
This opportunity involves a significant mixed-use development in Riyadh, comprising over 200 projects that include cultural and heritage assets, F&B, retail and hotels, commercial buildings, and educational facilities. Mace is providing program management and is looking for high-caliber experienced people.

Responsibilities:

• Conduct quality reviews of reports and collaborate with stakeholders to improve reporting standards.
• Manage the production and timely distribution of regular and ad-hoc reports.
• Facilitate meetings and workshops for reporting requirements and data interpretation.
• Monitor project progress using established metrics and KPIs.
• Identify trends, risks, and opportunities; provide actionable insights to leadership.
• Review and edit reports for consistency with organizational standards.
• Design dashboards that highlight project performance and resource use.
• Utilize Excel and visualization tools (*, Power BI, Tableau) for data presentation.
• Collect and analyze data, ensuring accuracy and integrity.
• Apply statistical techniques to uncover patterns in complex datasets.

Requirements:
You will need extensive years of experience in the construction consultancy industry with top-tier companies. Please note: visa acquisition may involve a criminal record check and qualifications verification.

Mace values safety, client focus, integrity, and opportunity creation, promoting a diverse and inclusive environment. If you feel you may be a suitable candidate, even without all requirements, we encourage you to apply.

About the Role:
Our client, a leading multinational AI and software company, is seeking a Senior Business Analyst to join their growing team in Riyadh, Saudi Arabia. They are looking for a Senior Business Analyst with over 8+ years of experience in business analysis, with solid experience in insurance processes and systems, and open to exploring new domains when there is a need.

Key Responsibilities for Senior Business Analyst:

• Business Analysis:
  • Requirement Gathering and Analysis: Engage with stakeholders to understand their needs and translate them into detailed specifications for software developers.
  • Documentation: Create and maintain comprehensive documentation, including business requirements, process flows, and user guides.
  • Process Improvement: Analyse existing workflows and systems, identify opportunities for process improvement to optimise the functional design.
  • Testing and Validation: Collaborate with QA teams to ensure that solutions meet business requirements and are free of defects.
  • Training and Support: Provide training and support to end-users and other stakeholders on new systems and processes.
• Change management and communication:
  • PMO: Lead and manage projects, ensuring they are delivered on time and within budget.
  • Stakeholder Management: Act as an intermediary between different stakeholders, ensuring their concerns are addressed and project objectives are met.
  • Data Analysis: Analyse business data to identify trends, patterns, and insights that can inform decision-making.

Qualifications and Experience for Senior Business Analyst:

• Bachelor’s degree in Business, Computer Science, or a related field.
• Minimum 8 years of experience as a Business Analyst in the insurance industry.
• Strong knowledge of Agile / Scrum methodologies and tools (JIRA, Confluence, MS Visio, Power BI, etc.)
• Proven experience in requirements analysis, documentation, and process mapping.
• Excellent analytical, communication, and stakeholder management skills.
• Professional certifications (CBAP, PMI-PBA, Agile) are an advantage.