Butler, Four Seasons Hotel Riyadh📣 Job Ad

About the Role

Four Seasons Hotels & Resorts is seeking a dedicated Butler for the Four Seasons Hotel Riyadh, located in the Kingdom Tower. This role is integral to delivering exceptional guest experiences by anticipating needs, exceeding expectations, and providing personalized service. The Butler acts as a liaison between guests and hotel departments, ensuring guest satisfaction through accurate assessment of individual needs and preferences.

Key Responsibilities

• Respond to a wide variety of guest requests with efficiency and professionalism.
• Accurately assess the needs and preferences of each individual guest.
• Ensure maximum guest satisfaction by adding personal recommendations and thoughtful touches.
• Act as a liaison between guests and various hotel departments, including Front Office, Housekeeping, and Food & Beverage.
• Assist these departments with basic tasks or requirements that may arise during a guest's stay.
• Arrange transportation for guests.
• Make restaurant reservations for guests.
• Organize special events for guests.
• Maintain strict attention to detail in all guest interactions and service delivery.
• Handle sensitive matters with efficiency and discretion.

Qualifications and Requirements

• Minimum of 1 year of experience as a Butler or in a similar role within the hospitality industry.
• Excellent reading, writing, and oral proficiency in the English language.

Required Skills

• Butler
• Hospitality Industry knowledge
• Positive attitude
• Good communication skills
• Excellent grooming standards
• Commitment to delivering a high level of customer service
• Flexibility to respond to a variety of different work situations
• Ability to work independently
• Strict attention to detail
• Ability to handle sensitive matters with efficiency and discretion
• English language proficiency

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. Four Seasons Hotels & Resorts is committed to creating exceptional guest experiences through a world-class employee culture. The Four Seasons Hotel Riyadh, an architectural icon in the Kingdom Tower, offers a sophisticated experience with redesigned interiors that showcase authentic Saudi heritage.