Call Center Agent

in A Company In The Healthcare Sector

about 4 hours ago

	Salary	5,000 / Month
	Contract Type	Full-time
	Workplace type	On-site
	Location	Al Nafel, Riyadh

Requirements:

Diploma or Bachelor's degree in a relevant field.
Previous experience in customer service, call centers, or patient coordination, preferably in the healthcare sector.
Excellent communication skills and the ability to deal professionally with patients and clients from various backgrounds.
Good knowledge of health services, patient registration procedures, and related systems and regulations.
Proficiency in using computers, Microsoft Office programs, electronic medical records systems, and appointment systems.
Excellent data entry, documentation, and reporting skills with attention to detail.
Ability to clearly and professionally explain health services and programs.
Good organizational and administrative skills and the ability to manage multiple tasks simultaneously.
Ability to work under pressure and achieve the required goals and performance indicators.
Experience in making and receiving phone calls, booking appointments, and following up with clients or patients.
Ability to maintain confidentiality and adhere to data protection and privacy policies.
Good problem-solving skills and the ability to handle inquiries and escalate cases when necessary.
Proficiency in Arabic, and preferably proficiency in English speaking and writing.

Requirements

For Saudis Only
GOSI Registration Required
Requires 2-5 Years experience
Intermediate in English

Similar Jobs

Secretary

New

TAFE JD

5,000 / Month

Full-time

We are seeking a highly organized and proactive Secretary to manage administrative operations and support our team. This role involves efficiently handling correspondence, scheduling appointments, and maintaining organized filing systems. The ideal candidate will possess excellent communication skills and a keen eye for detail to ensure smooth daily operations.

Key Responsibilities:
* Manage and maintain calendars, schedule meetings, and coordinate appointments.
* Handle incoming and outgoing mail, emails, and phone calls.
* Prepare documents, reports, and presentations.
* Organize and maintain physical and digital filing systems.
* Provide general administrative support to the team.

2-5 years

Al Olaya, Riyadh

5 minutes ago

Social Media Management Specialist

New

TAFE JD

3,000 / Month

Full-time

We are seeking a creative and results-oriented Social Media Management Specialist to elevate our brand's online presence and engage our target audience. This role will involve developing and executing comprehensive social media strategies across various platforms to drive brand awareness, engagement, and lead generation. The ideal candidate will possess a strong understanding of social media trends, content creation, and analytics to optimize campaign performance.

Key Responsibilities:
* Develop and implement engaging social media content calendars aligned with marketing objectives.
* Manage and grow social media communities, fostering interaction and responding to user inquiries.
* Analyze social media performance metrics and provide actionable insights for continuous improvement.
* Stay up-to-date with the latest social media best practices and emerging technologies.
* Collaborate with cross-functional teams to ensure brand consistency across all digital channels.

2-5 years

Al Olaya, Riyadh

about 1 hour ago