Catering Sales Manager📣 Job Ad

About the Role

Tiara Catering is seeking a dynamic and results-oriented Catering Sales Manager to join our team in Riyadh, Saudi Arabia. This role is responsible for driving revenue growth by identifying, securing, and managing catering opportunities. The Catering Sales Manager will serve as the primary point of contact for clients, guiding them through the event process from initial inquiry and menu selection to contract finalization and event planning. The ideal candidate is a proactive sales professional with a proven ability to cultivate strong client relationships and coordinate effectively with internal departments to ensure the flawless execution of all events.

Key Responsibilities

• Proactively generate new business through strategic networking, cultivating local partnerships, and participating in industry events.
• Respond to all incoming client inquiries in a timely, professional, and engaging manner.
• Conduct thorough site tours and client meetings to understand specific event needs and objectives.
• Provide tailored recommendations for menus, room configurations, and event logistics.
• Draft and issue accurate and detailed proposals, contracts, and invoices for all catered events.
• Maintain meticulous records within the company's CRM system for effective follow-ups and tracking of sales targets.
• Create comprehensive Banquet Event Orders (BEOs) outlining all event requirements for distribution to kitchen and service teams.
• Lead internal meetings with operational departments to ensure alignment on event details and requirements.
• Act as the primary representative for assigned events, ensuring a high level of client satisfaction.
• Foster long-term partnerships with corporate clients, event planners, and local businesses to encourage repeat business and referrals.
• Track individual sales performance against established monthly and quarterly targets.
• Provide regular updates to leadership regarding the sales pipeline, projected revenue, and client feedback.

Qualifications and Requirements

• A Bachelor's degree in Hospitality, Business Administration, or a closely related field is required.
• A minimum of 3 to 5 years of progressive experience in catering sales, banquet operations, or event management is essential.
• Demonstrated ability to manage multiple projects, meet deadlines, and effectively prioritize competing demands.
• A basic understanding of catering profit margins, menu pricing strategies, and contract negotiation terms is necessary.
• A high level of professional polish and the capacity to maintain a positive and composed demeanor, especially during high-pressure event situations.

Required Skills

• Exceptional verbal and written communication skills, crucial for client presentations and inter-departmental coordination.
• Strong organizational and time management abilities.
• Proficiency in Microsoft Office Suite, including Word and Excel.
• Experience with hospitality management software or Customer Relationship Management (CRM) systems.
• Proven sales generation and client consultation capabilities.
• Proficiency in administrative management and event coordination.
• Excellent relationship management skills.
• Strong reporting and analytical skills.
• Financial acumen relevant to the catering industry.

Work Environment and Schedule

This is a full-time position based in Riyadh, Saudi Arabia. The role requires flexibility to work evenings, weekends, and holidays, particularly during peak event seasons. Successful candidates will balance administrative office duties with active on-site event oversight.