Coord-Housekeeping📣 Job Ad
in W Hotels
about 2 hours ago
| Contract Type | Full-time | |
| Workplace type | On-site | |
| Location | Riyadh |
About the Housekeeping Coordinator Role
W Hotels in Riyadh, Saudi Arabia is seeking a dedicated Housekeeping Coordinator to join their team. This full-time, non-management position is an opportunity for an organized individual to contribute to the smooth operation of the hotel's housekeeping department. The role is integral to ensuring guest satisfaction by maintaining high standards of room cleanliness and facilitating effective communication across hotel departments.
Key Responsibilities
- Generate and verify sold room reports to ensure accuracy of room status.
- Identify discrepant rooms and prioritize their cleaning to meet operational needs.
- Update the status of departing guest rooms promptly.
- Support Housekeeping management in overseeing daily activities.
- Act as a liaison to coordinate between Housekeeping, Engineering, Front Office, and Laundry departments.
- Document and resolve issues related to discrepant rooms with the Front Desk.
- Prepare and distribute room assignments to Housekeeping staff.
- Record, monitor, and update the list of 'Do Not Disturb' rooms.
- Ensure vacant dirty rooms are cleaned within the required timeframe.
- Assign rush rooms and rooms previously on the 'Do Not Disturb' list for immediate attention.
- Complete all required Housekeeping paperwork accurately and on time.
- Adhere to all company and safety and security policies and procedures.
- Report any maintenance problems, safety hazards, accidents, or injuries promptly.
- Complete all required safety training and certifications.
- Maintain a clean and professional uniform and personal appearance.
- Maintain the confidentiality of proprietary information.
- Protect company assets through diligent oversight.
- Welcome and acknowledge all guests according to company standards.
- Anticipate and address guests' service needs proactively.
- Thank guests with genuine appreciation for their patronage.
- Ensure adherence to quality expectations and standards set by the hotel.
- Develop and maintain positive working relationships with colleagues and other departments.
- Support the team to reach common goals and objectives.
- Listen and respond appropriately to the concerns of other employees.
- Speak with others using clear and professional language.
- Prepare and review written documents accurately and completely.
- Enter and locate work-related information using computers.
- Stand, sit, or walk for an extended period of time as required by the role.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
- Perform other reasonable job duties as requested by Supervisors.
Qualifications and Requirements
- High school diploma or *** equivalent.
- At least 1 year of related work experience in housekeeping or a similar field.
- No supervisory experience is required for this role.
Required Skills
- Proficiency in Housekeeping operations and procedures.
- Effective coordination with Engineering, Front Office, and Laundry departments.
- Strong Communication skills, both verbal and written.
- Demonstrated ability in Teamwork and collaboration.
- Aptitude for Problem-solving and issue resolution.
Work Location and Type
This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.
Requirements
- No experience required
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