Customer Service Supervisor📣 Job Ad

Join the Asas Makin team!
We are looking for an Customer Service Supervisor to join our team. In this role, you will be responsible for enhancing the customer experience and ensuring high-quality service delivery.

Tasks and Responsibilities:

• Collecting and documenting operating procedures for all departments related to customer service.
• Preparing and sending customer satisfaction surveys.
• Direct communication with customers to ensure service quality.
• Representing the customer's voice within the company and promoting a culture of initiative in customer service.
• Preparing detailed periodic reports on complaints and recurring issues.
• Providing maintenance links and official documents to the customer.
• Collecting and organizing a customer database.
• Managing permissions for systems related to customer service.
• Organizing training courses for the team.
• Improving the customer reception environment and achieving their satisfaction.

Required Qualifications:

• At least 5 years of experience in customer service.
• High communication skills both written and verbal.
• Deep understanding of customer needs.
• Bachelor's degree in Business Administration or any related field.

Join Our Team as a Social Media Specialist!

At Dailymealz, we are looking for a talented Social Media Specialist to enhance our social media connections and drive engagement. If you have a passion for social media and possess a creative flair, this role is for you!

Key Responsibilities:

• Develop and manage content strategies across all social media channels.
• Monitor and capitalize on local, regional, and international trends.
• Collaborate with the communications team to create engaging digital content from editorial material.
• Generate performance reports and insights to optimize campaigns based on their objectives.
• Engage with the audience through comments and messages while maintaining brand voice.
• Utilize data analytics tools to drive content strategies and increase engagement.

Requirements:

• Bachelor’s degree in Business, Marketing, or related field.
• Minimum of 1 year of experience in social media.
• Strong communication skills in both Arabic and English.
• Expertise in digital marketing tools including Google Analytics and Facebook Business Manager.
• Proficient in Microsoft Office applications.

Join us at Dailymealz and contribute to the growth of our brand while working in an innovative start-up environment!

Join Our Team as a Social Media Specialist!
At Adsela Marketing Solutions, we are dedicated to helping brands develop and reach their marketing goals. We are seeking a passionate and skilled Social Media Specialist to join our Digital Marketing department.

Key Responsibilities:

• Create and publish content across all social media platforms.
• Develop and manage the social media strategy through competitive research and audience identification.
• Plan, create, and share new content daily.
• Build plans that align with company goals while exploring different social media channels.
• Understand target audiences for each channel, creating engaging content specific to their behaviors.
• Set up and optimize company pages to enhance visibility.
• Create editorial calendars and syndication schedules.
• Analyze social media metrics and insights to optimize strategies.
• Collaborate with copywriters and designers to ensure content is informative and appealing.

Qualifications:

• Skills in Social Media Marketing and Content Creation.
• Proficient in Digital Marketing strategies.
• Excellent communication skills.
• Experience managing social media accounts.
• Knowledge of marketing strategies and trends.
• Able to work effectively in a team.