Job Title

Marketing & Customer Engagement Executive

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Role Overview

District is seeking a Marketing & Customer Engagement Executive to own digital communication, social publishing, and customer interaction across our platforms — with a primary focus on District Flowers.

You will be responsible for translating offers, campaigns, and product launches into compelling content while actively managing engagement and conversation across social platforms.

This is an execution-focused marketing role with strong writing and engagement ownership.

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Primary Responsibilities

1. Social Media Publishing & Ownership

• Own day-to-day publishing across Instagram, TikTok, Snapchat (as applicable)

• Plan and execute story sequences that support offers and campaigns

• Ensure posting consistency and quality control

• Maintain alignment between content, campaigns, and business priorities

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2. Copywriting & Messaging

• Write captions, hooks, and short-form scripts

• Craft offer announcements and promotional messaging

• Adapt tone for different audiences (retail, wholesale, reseller)

• Ensure clarity in product communication (no vague or confusing language)

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3. Customer Engagement & Community Management

• Respond to DMs and comments in a timely and professional manner

• Convert inquiries into leads where applicable

• Identify frequently asked questions and coordinate improvements

• Maintain a consistent and brand-aligned tone in all interactions

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4. Campaign Support

• Support campaign rollouts 

• Coordinate with visual production to align visuals and messaging

• Ensure storytelling is cohesive across posts and stories

• Support basic performance tracking (what worked, what didn’t)

Skills & Profile

Required:

• Strong Arabic & English writing skills

• Experience managing social media accounts professionally

• Strong understanding of customer behavior and persuasion

• Ability to work fast and make decisions

• Comfortable handling real-time customer communication

Preferred:

• Experience in retail, F&B, or e-commerce

• Experience with WhatsApp Business or CRM-based customer handling

• Familiarity with analytics basics (engagement rate, reach, saves)

About the Role: We are seeking a Business Development Manager who will play a key role in driving revenue growth through structured, end-to-end project sales within the KSA market. This role is suited to a commercially driven professional with 2–5 years of experience in project-based B2B sales, ideally within construction, signage, fit-out, interiors, or related sectors.

Key Responsibilities:

• Successfully secure and close high-value project-based sales within assigned sectors.
• Consistently meet or exceed monthly and quarterly revenue targets.
• Build and maintain a strong network of repeat clients, consultants, and partners within the KSA market.
• Develop and convert a robust sales pipeline through proactive prospecting and relationship building.
• Deliver accurate costing and commercially sound proposals in collaboration with internal teams.
• Achieve high client satisfaction through effective communication, delivery coordination, and after-sales follow-up.
• Contribute to market expansion by identifying new sectors, clients, or project opportunities.
• Represent the company professionally at industry events, exhibitions, and client meetings.

Qualifications & Experience:

• 2–5 years of proven experience in project-based B2B sales.
• Native or fluent Arabic (mandatory) with professional English communication skills.
• Background in construction, signage, fit-out, interiors, engineering, or similar project-driven industries.
• Strong understanding of end-to-end project sales cycles, tendering processes, and commercial negotiations.
• Demonstrated ability to consistently meet or exceed sales targets.
• Experience managing relationships with consultants, contractors, developers, architects, and key decision-makers.
• Ability to prepare and present detailed proposals, quotations, and commercial presentations.
• Proficient in CRM systems, pipeline management, and sales forecasting.
• Valid KSA driving license and willingness to travel for site visits and client meetings when needed.