F&B Service Expert📣 Job Ad

About the Role

W Hotels is seeking a dynamic F&B Service Expert to join our team in Riyadh, Saudi Arabia. Our hospitality approach focuses on creating memorable and unique guest experiences. As an F&B Service Expert, you will be instrumental in delivering a wide range of services to ensure guests thoroughly enjoy their dining experiences. This role supports our mission to encourage curiosity, expand horizons, and enable guests to experience life to the fullest.

At W Hotels, we are committed to redefining luxury norms and are recognized globally for our innovative spirit. Our service culture operates on the principle that anything can be done at any time, transforming guest passions into reality. We provide an environment where original, innovative, and forward-thinking individuals can perform at their best, act with purpose, be part of a global team, and develop professionally.

Key Responsibilities

As an F&B Service Expert at W Hotels, your responsibilities will encompass a broad range of guest-facing and operational tasks within the food and beverage department. These include:

• Taking initiative to deliver a wide range of services to ensure guests enjoy their meals and the overall dining experience.
• Setting tables to meet W Hotels' high standards.
• Communicating effectively with the kitchen team to ensure seamless service.
• Interacting with and serving guests in a professional and engaging manner.
• Maintaining cleanliness of work areas and supplies to uphold hygiene and presentation standards.
• Ensuring all transactions are handled efficiently and contribute positively to the guest experience.
• Upholding company policies and procedures to ensure a safe and efficient workplace.
• Adhering to quality standards in all aspects of service delivery.
• Maintaining a professional uniform, personal appearance, and communication style at all times.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• Less than 1 year of related work experience is required.
• No supervisory experience is necessary for this role.
• No specific licenses or certifications are currently required.

Required Skills

• Exceptional guest service skills are essential for creating memorable guest experiences.

Work Environment and Physical Demands

This is a full-time, non-management position located in Riyadh, Saudi Arabia, within the Financial District at Area 1 Al Aqeeq Street, Riyadh, 13519. The role is not remote. As an equal opportunity employer, Marriott International, including W Hotels, is dedicated to welcoming all and providing access to opportunity. We foster an environment where the unique backgrounds of our associates are valued and celebrated.

Physical demands include being on your feet and moving around for extended periods, which may involve standing, sitting, or walking over sloping, uneven, or slippery surfaces. You will need to read and visually verify information on menus. The role also requires a hands-on approach, including the ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance. Reaching overhead and below the knees, including bending, twisting, pulling, and stooping, will also be necessary.