F&B Service Expert📣 Job Ad

About the Role

Office Hub by NMG, a Riyadh-based company specializing in luxury office solutions across Saudi Arabia, is seeking a Showroom Sales Consultant. This full-time, on-site role is key to delivering end-to-end services, including design, delivery, and installation, to create modern and functional workspaces. The Showroom Sales Consultant will guide clients through premium offerings, ensuring a seamless experience from initial inquiry to order confirmation.

Key Responsibilities

• Welcome and guide visitors through the showroom, providing an exceptional customer experience.
• Understand client workspace needs and present suitable office furniture and design solutions.
• Clearly explain product features, specifications, and benefits to potential clients.
• Prepare accurate and detailed quotations for client proposals.
• Support clients from their initial inquiry through to the confirmation of their order.
• Maintain an organized and visually appealing showroom environment.
• Coordinate with the design and operations teams to ensure smooth deliveries and installations.
• Follow up with clients post-purchase to ensure satisfaction and build long-term relationships.
• Meet and exceed established sales targets.
• Maintain accurate records of sales activities and client interactions within the sales system.
• Provide valuable feedback on customer preferences and market trends to inform business strategy.

Qualifications and Requirements

• Proven experience in showroom sales, with a strong understanding of product knowledge and showroom environments.
• Demonstrated focus on customer satisfaction, with a track record of delivering high-quality customer service.
• Excellent communication skills, encompassing active listening, clear presentation, and professional correspondence.
• Ability to comprehend basic space planning concepts and a genuine interest in interior design or office solutions.
• Comfort and capability in working towards sales targets, possessing strong negotiation and closing skills.
• Proficiency in basic computer tools, such as MS Office.
• Previous experience in furniture, interiors, or related retail/showroom sales is preferred.
• Fluency in English is required.
• Arabic language skills are highly advantageous.

Required Skills

• Showroom Sales Experience
• Product Knowledge
• Customer Satisfaction Focus
• Customer Service Excellence
• Effective Communication Skills
• Active Listening
• Clear Presentation Abilities
• Professional Correspondence
• Understanding of Space Planning Concepts
• Interest in Interior Design
• Interest in Office Solutions
• Sales Target Achievement
• Negotiation Skills
• Closing Skills
• MS Office Proficiency
• Microsoft Dynamic Business Central (advantageous)
• Furniture Sales Experience
• Interiors Sales Experience
• Retail Showroom Sales Experience

Work Environment and Details

This is a full-time, on-site position based in Riyadh, Saudi Arabia. The role requires 5-10 years of experience. While salary is not disclosed, the position offers the opportunity to work within a company focused on delivering high-quality office solutions.

About the Onsite Support Role

Seclore is seeking a motivated Onsite Support professional to join our team in Riyadh, Saudi Arabia. This role is integral to our mission of safeguarding data for leading enterprises. If you are a problem solver with a passion for data security and thrive in dynamic environments, this opportunity offers significant career development.

Role Overview and Responsibilities

As a key member of our agile team, you will serve as the primary point of contact for enterprise customers, providing direct on-site technical support. Your responsibilities will include addressing customer concerns effectively, developing deep product knowledge, and applying analytical skills to resolve complex issues within customer environments. You will aim for first-contact resolutions and manage multiple cases simultaneously, ensuring timely and accurate support.

• Provide technical support to enterprise customers directly at their locations.
• Respond promptly to real-time email and voice call inquiries.
• Advocate for customers by ensuring their issues are effectively addressed.
• Gain comprehensive understanding and expertise in Seclore products.
• Diagnose and resolve issues in complex customer environments using knowledge and analytical skills.
• Manage multiple cases of varying severity concurrently.
• Communicate technical and procedural information to internal teams, customers, and stakeholders.
• Prioritize and schedule cases, setting clear expectations with customers.
• Assess and escalate complex issues to appropriate resources.
• Collaborate with internal teams to prioritize and address customer requests.
• Conduct research on operating systems, infrastructure, and Seclore products.
• Participate in new product releases, ensuring readiness to support.
• Engage in continuous training and self-development.
• Create and update documentation and knowledge bases for faster resolutions.
• Collaborate with diverse internal and customer teams to enhance support experience.

Qualifications and Experience

Candidates should possess a strong educational background and relevant experience in technical support and system design. An attitude of perseverance, innovation, and curiosity is essential for overcoming challenges.

• BE / *** / MCA / PGDST qualification from a recognized institute.
• Experience and skills in requirement analysis and impact assessment.
• Experience and skills in designing systems, components, and modules.
• Experience and skills in technology evaluation and decision-making.
• Experience in mentoring team members on technical skills.
• Experience in guiding teams on technical needs.
• Demonstrated perseverance, innovation, and curiosity.
• Working proficiency and strong communication skills in verbal and written English.

Key Skills for Success

• Technical Support
• Problem Solving
• Decision Making
• Agile Environment Adaptability
• Customer Support Excellence
• Product Knowledge Acquisition
• Analytical Skills
• Communication (Verbal and Written English)
• Case Management
• Escalation Management
• Research Capabilities
• Documentation Skills
• Knowledge Base Management
• Requirement Analysis
• Impact Assessment
• System Design Principles
• Technology Evaluation
• Mentoring Abilities

Work Location and Type

This is a full-time, onsite position located in Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience.

About the Role

BeyondTrust, a global leader in identity security, is seeking a visible, driven, and strategic Sales Director to lead and elevate its high-performing sales team in Saudi Arabia. This role offers a significant career opportunity for a leader passionate about driving impact within a high-growth environment, blending strategic vision with hands-on execution. The successful candidate will be instrumental in building and executing the Go-to-Market strategy to accelerate growth across the region. BeyondTrust fosters a culture of flexibility, trust, and continuous learning, providing a supportive team environment dedicated to individual growth and success.

Key Responsibilities

• Identify, develop, and lead talent, including hiring and building a best-in-class sales team.
• Motivate and empower the team to drive revenue growth and profitability in alignment with company objectives.
• Ensure accurate quarterly sales forecasting and planning.
• Manage and motivate the direct team by correlating performance expectations to business goals, guiding account planning, proposal development, and providing consistent performance feedback.
• Create a culture of continuous improvement through ongoing performance analysis.
• Collaborate cross-functionally to provide insights to internal stakeholders across Product, Marketing, Analytics, and Customer Success, supporting product roadmap development.
• Develop and implement strategic sales plans, taking accountability for revenue growth and profit margins consistent with corporate objectives.
• Maintain an up-to-date understanding of competitors' activities and offerings.
• Provide negotiation assistance, training, and counseling to the sales team, assigning accounts, territories, and sales quotas based on individual goals, capabilities, and pipeline activity.
• Identify and recommend business process improvements.

Qualifications and Requirements

• Must be located in Saudi Arabia.
• 5-10 years of sales leadership experience.
• At least 5 years of hands-on sales leadership experience within the software security sector.
• Proven experience growing teams and revenue at a high-growth company across the defined territory.
• Demonstrated experience leading and developing software sales teams.
• Strong established relationships among key influencers within the Cyber Security Industry.
• Experience analyzing performance to identify areas of improvement and sales optimization.
• An entrepreneurial mindset with a true sales hunter approach.
• Sound business judgment, intellectual discipline, self-confidence, and a commitment to continual improvement.
• Excellent knowledge of Salesforce.
• Tech-savvy, with a passion for new technologies and up-to-date awareness of cybersecurity trends.
• Exceptional communication and negotiation skills.
• Highly organized and able to prioritize shifting responsibilities effectively.
• Comfortable working in a fast-paced environment to deliver results.
• Completion of sales training such as Sandler, SPIN, DISC, TAS, or Miller is considered a plus.

Key Skills

• Sales Leadership
• Go-to-Market Strategy
• Forecasting
• Pipeline Management
• Salesforce Proficiency
• Talent Development
• Revenue Growth
• Profitability Management
• Performance Analysis
• Cross-functional Collaboration
• Strategic Sales Planning
• Competitive Analysis
• Negotiation
• Business Process Improvement
• Software Security Expertise
• Cyber Security Industry Knowledge
• Sales Optimization
• Entrepreneurial Mindset
• Sales Hunter Approach
• Business Judgment
• Intellectual Discipline
• Self-confidence
• Continual Improvement
• New Technologies Acumen
• Cybersecurity Trends Awareness
• Communication Skills
• Organizational Skills
• Prioritization
• Adaptability to Fast-paced Environments

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within a dynamic and fast-paced environment, requiring adaptability and a results-oriented approach. You will be part of a supportive and inspiring team committed to helping you achieve your best.