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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh

About the Field CTO Role

IBM Global Sales is focused on empowering clients to solve complex business challenges through innovation, collaboration, and expertise. This role involves partnering with colleagues, clients, and partners to drive digital transformation and deliver impactful solutions across diverse industries and geographies. Success is built on curiosity, empathy, and collaboration, combining technical understanding with strong interpersonal skills to build trusted relationships and shape solutions that benefit both business and society. IBM supports career growth through world-class onboarding, continuous learning, and a supportive culture.

Role Overview and Objectives

The Field CTO is a high-impact position centered on executive engagement, field enablement, and strategic product feedback. This role acts as an extension of the CTO and CEO, strategically supporting sales teams by building pipelines, closing opportunities, and fostering long-term customer relationships. As a trusted advisor, you will provide business, technical, and organizational guidance, alongside thought leadership, to ensure successful customer outcomes. The focus is on top-priority accounts with significant pipeline impact, requiring a deep understanding of the customer's technical landscape and how IBM's products, specifically HashiCorp (an IBM company), contribute to their business success. Influence will also be exerted on strategic customer messaging through collaboration with Strategy, R&D, the broader field, and industry events.

Key Responsibilities

  • Collaborate with field marketing to increase awareness and support pipeline development through customer touchpoints like roundtables, workshops, conferences, strategic events, blogs, webinars, and whitepapers.
  • Aggregate and synthesize customer feedback on product messaging, pricing, and capabilities, communicating findings to sales, marketing, R&D, enablement, and services teams.
  • Coordinate with regional sales teams to establish relationships and serve as a technical lead and trusted advisor to accelerate pipeline for strategic accounts.
  • Understand customer technical, people, and process needs, articulating how HashiCorp products meet enterprise requirements.
  • Partner with field teams to identify opportunities for product adoption, expansion, and extension within accounts, communicating a unified vision and fostering collaboration through thought leadership.
  • Provide feedback to product and marketing teams on customer needs and challenges to guide future product direction and success.
  • Drive customer CISO/CxO engagements in conjunction with field teams.
  • Validate and contribute to technical materials, standard methodologies, and resources based on field experience to enable internal partners.
  • Lead executive briefings and advisory boards with customers, partners, and prospects.
  • Educate, mentor, and promote upskilling within sales and customer success teams on HashiCorp products through internal enablement.
  • Illustrate the impact of the HashiCorp product suite in delivering customer outcomes, showcasing thought leadership and technical expertise through participation in webinars, speaking events, roundtables, white papers, marketing events, advisory boards, and executive briefings.
  • Engage dynamically with diverse audiences of business and technology leaders, including customer C-level executives and internal product and engineering teams.
  • Contribute to public and internal messaging of HashiCorp's principles and tech vision to existing and potential customer executives and decision-makers, enabling internal teams and partners to elevate the product narrative.

Qualifications and Requirements

  • Engineering/CS/MIS Bachelor's Degree or equivalent strong relevant industry experience.
  • Demonstrated history of executive engagement or experience at an executive level.
  • Passion for speaking in front of diverse audiences, from small groups to large ones, virtually.
  • Well-rounded Subject Matter Expert with technical depth in cloud automation, DevOps, and security.
  • Recent industry experience and a deep technical background in DevOps and infrastructure automation tooling.
  • High-level understanding of the design principles for distributed computing architectures.
  • Ability to interact with and influence both business decision-makers (CxO) and technical decision-makers within Global 2000 organizations.
  • Experience leading or selling to large enterprise environments.
  • Capability to understand and communicate the value proposition of strategic and tactical solutions for complex enterprise use cases.
  • Ability to participate in dynamic conversations around sales mechanics to positively influence key stakeholders.
  • Capacity to act as an industry thought leader in both customer meetings and public settings.
  • Proficiency in staying close to industry trends to gain deeper product understanding.
  • Strong verbal, written, visual communication, and presentation skills, particularly in ad-hoc situations, with comfort using a whiteboard.
  • Fluent in English.

Required Skills

  • Cloud Automation
  • DevOps
  • Security
  • Infrastructure Automation Tooling
  • Distributed Computing Architectures
  • Communication
  • Presentation Skills

Work Location and Experience

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of experience. Familiarity with IBM and HashiCorp products and services is considered a preferred qualification.


Requirements

  • Requires 5-10 Years experience

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