Front Desk Receptionist📣 Job Ad

About StellaStays Inc

StellaStays Inc, established in 2019, operates in the hospitality sector, providing tech-driven, furnished accommodations for short or long stays. The company focuses on creating spaces that are bookable online, complete with high-speed WiFi and amenities across the MENA region. StellaStays Inc is composed of individuals who operate in a high-growth environment.

Front Desk Receptionist Role Overview

StellaStays Inc is seeking a Front Desk Receptionist in Riyadh. This full-time position requires an individual with 0-1 years of experience who can manage and coordinate daily operations, ensure guest satisfaction, and facilitate communication among various stakeholders. The role is central to maintaining operational efficiency and delivering guest experiences.

Key Responsibilities

• Conduct daily check-in and check-out inspections to ensure property readiness.
• Oversee in-house inventory management and stock counts.
• Supervise maintenance and cleaning teams, managing scheduling and quality.
• Coordinate repairs and maintenance tasks promptly.
• Prepare and maintain daily, weekly, and monthly reports on property operations and guest feedback.
• Ensure compliance with property documentation and quality assurance standards.
• Respond to on-ground guest requests professionally.
• Handle add-on service requests and coordinate with service providers.
• Source and manage service providers and vendors, including contract negotiation.
• Maintain data control and protect confidential information.
• Greet visitors, clients, and partners, maintaining a professional reception atmosphere.
• Answer and direct incoming calls, taking messages as needed.
• Manage incoming and outgoing mail and packages.
• Maintain the tidiness and professional appearance of the reception area.
• Assist with administrative tasks as required.

Required Qualifications and Experience

• Proven experience in operations and front desk management, preferably within the hospitality industry.
• Strong organizational and multitasking abilities with attention to detail.
• Excellent communication and interpersonal skills for interacting with guests and stakeholders.
• Proficiency in property management systems and relevant software.
• Ability to work independently and make decisions in a fast-paced environment.

Work Environment

This role is based in Riyadh and operates within a fast-paced environment that requires adaptability and independent decision-making. The Front Desk Receptionist will be an integral part of ensuring smooth daily operations and guest satisfaction.

Application Information

The salary for this position will be discussed during the interview process.