Front Desk Receptionist📣 Job Ad

About the Role

StellaStays Inc. is seeking a Front Desk Receptionist to join our team in Riyadh. This full-time role is central to ensuring smooth day-to-day operations, delivering exceptional guest experiences, and facilitating effective communication among various stakeholders. The ideal candidate will be highly organized and detail-oriented, with 0-1 years of experience in a relevant field.

StellaStays: Redefining Living

StellaStays is a hospitality brand focused on building the future of living. We provide tech-driven, beautifully designed spaces for short and long-term stays, disrupting traditional hospitality with a forward-thinking approach. Our fully furnished homes across MENA are seamlessly bookable online, ready for instant move-in, and equipped with modern amenities. We operate with a team of ambitious individuals who thrive in a high-growth environment, dedicated to innovation and collaborative building.

Key Responsibilities

• Conduct daily check-in/out inspections to ensure property readiness and guest satisfaction.
• Oversee in-house inventory management and stock counts to maintain adequate supplies.
• Supervise the maintenance and cleaning team, ensuring efficient scheduling and high-quality work.
• Coordinate repairs and maintenance tasks promptly to minimize disruptions for guests.
• Prepare and adhere to daily, weekly, and monthly reports on property operations and guest feedback.
• Ensure compliance with property documentation requirements and quality assurance standards.
• Respond promptly and professionally to on-ground guest requests, ensuring their needs are met.
• Handle add-on service requests and coordinate with relevant service providers.
• Source and manage reliable service providers and vendors, negotiating favorable contracts.
• Maintain data control and confidentiality of sensitive information.
• Greet visitors, clients, and partners, providing a professional and welcoming atmosphere.
• Answer and direct incoming calls, taking accurate messages when necessary.
• Manage incoming and outgoing mail and packages.
• Maintain the tidiness and appearance of the reception area.
• Assist with ad hoc administrative tasks as needed.

Required Skills and Experience

• 0-1 years of experience in a front desk, administrative, or hospitality coordination role.
• Excellent management and coordination skills.
• Highly organized and detail-oriented approach to tasks.
• Strong communication skills for effective interaction with guests and stakeholders.

Work Type and Location

This is a full-time position based in Riyadh.

Join Our Team

StellaStays offers an environment where individuals can contribute to a growing company that is shaping the future of living. We welcome candidates who are ready to make an impact and grow their careers with us.